Environmental Account Manager

Environmental Account Manager Sheffield, England

ADI Group
Full Time Sheffield, England 20000 - 36518 GBP ANNUAL Today
Job description

adi Environmental
Permanent
Sheffield
Competitive Salary

Environmental Account Manager Duties:

  • To understand the scope of supply and ensure that you are well prepared e.g. safety induction, method statements, work permits.
  • Fulfilling water treatment contractual obligations
  • To analyse water qualities throughout the specific water system, interpret results and make recommendations.
  • To implement recommendations on the specific system integrity and efficiency, within the contractual scope.
  • To operate in compliance with the standards outlined in relevant documentation, including environmental and company health and safety.
  • To arrange all contractual tasks to be carried out on time.
  • To ensure that all equipment and documentation issued to you is kept in good condition, serviced or checked as appropriate and that any defects are promptly reported to the relevant manager.
  • To apply the business management loop
  • To focus on continual improvement and achieving customer delight.
  • To apply the planning & forecasting loop
  • To make effective use of the sales pipeline as a planning tool, including ongoing use of the lead & project log and quote log, as a driver for future activities.
  • To ensure the forecast for the business you are generating is included within the regional figures. It is essential that there is effective liaison with the appropriate BDM, particularly for the 6 & 12 month planning & forecasting.
  • To work in conjunction with the BDM to ensure that the bottom-up forecast is fully supported by activity planning.
  • To maximise sales within existing contractual business
  • To use every site visit as an opportunity to maximise product and services sales opportunities.
  • To extend the opportunities available and involve others through pre-qualified leads.
  • To ensure the product and service mix achieves the targeted turnover and margin.
  • To identify new product and service opportunities.
  • To use the creative selling loop to drive continual improvement
  • To follow up and pre-qualify opportunities for further business, liaising with the area BDM and the customer to agreed scope and timescales.
  • To analyse customers and assess market trends to set objectives and plan activities.
  • To develop and use personal action plans, using the sales pipeline to ensure timely follow-up of ongoing work.
  • To align with the customer and practice open questioning and active listening, looking for opportunities for ‘walking the plant’.
  • Where appropriate, prepare and present services proposals based on the customer’s requirements.
  • To be well organised and prepared for the sales discussion, focusing on effective pre-qualification and using supporting materials e.g. pre-qualification form.
  • To check on the internal scheduling workbook, prior to visiting the customer, as all information relating to customer touches should be visible there.
  • To apply solution selling at every opportunity i.e. diagnose, align, propose.
  • To pro-actively convert proposals to orders.
  • Provide exemplary service to internal and external customers/clients.
  • Complete and submit Customer Care Issues Log entries, as appropriate, so as to ‘pass the baton cleanly’.
  • Communicate, to appropriate people, information obtained on such subjects as customer activities, competitor activities, product applications, problems and opportunities in a timely and effective manner.
  • To utilise company systems to facilitate effective communications: Salesforce, e-mail, telephone and fax.
  • To identify and communicate any problems/barriers affecting realisation of potential business or opportunities for improvements to your manager, with suggestions for resolution where possible. Do not wait to be managed.
  • To be familiar with the Staff Guide, Management Philosophy and Leadership Philosophy and live the Company Values. Be aware and understand the company’s policies.
  • To take responsibility for your own Personal Development Plan (PDP).
  • To carry out any reasonable tasks in accordance with your position, aiming to add value.
  • To acquire and maintain an appropriate knowledge of adi products, services and customer applications, industry and process knowledge.
  • To keep abreast of competitor activity and market conditions, pertinent to your specialisation.
  • To operate to company and agreed procedures on document handling and other relevant data sheets.
  • To operate with high integrity at all times.
  • To ensure that at all times you operate within health and safety guidelines, both adi’s and site specific.

Environmental Account Manager
ADI Group

www.adiltd.co.uk
Birmingham, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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