Entry Level Claims Opportunity (Insurance) London, England
Job description
Job profile
Job title: Claims Operations Assistant
Location: London (Hybrid)
Employee status: Permanent
Company overview
AEGIS London writes a diversified book of business through Syndicate 1225 at Lloyd’s where, year after year, we’re ranked in the top quartile for performance.
In an increasingly complex and volatile world, brokers and clients are looking for risk transfer partners who are accessible, resourceful and there for the long haul. At AEGIS London, our structure and our mindset mean that our resources are an excellent match for your risks.
We’re here to find solutions: Our underwriters are available and empowered to try their very hardest to find a way to say yes.
We’re here for the future: The fact that we are privately-owned means that we take long term decisions about the business we do.
We’re here for our customers – collaboration is a cornerstone of our culture, our policies and our claims handling. We believe in operating for the mutual benefit of all our business partners.
Purpose of the role
As a Claims Operations Assistant you will provide invaluable support to the claims team, carrying out administrative tasks and liaising with other teams to provide the underwriters with the data and information they need to complete the underwriting process. This is a varied role which offers a great foundation for an insurance career. We are open to candidates with limited experience looking to progress their careers or candidates looking for their first role within insurance with a desire to explore claims as a long-term career path. All training and development will be provided on the job.
Duties and accountabilities
- Claims file set-up for adjusters
- Assist with data accuracy checks and adjustments
- Action loss fund returns, outstanding queries, static claims and missing reserves
- Support adjusters with payment processing
- Provide administrative support to claims operations
- Assist with investigating and reconciling variances
- Various ad-hoc projects
Skills, knowledge and experience
The successful candidate will have:
- Excellent organisational and communication skills
- Have a good working knowledge of Microsoft packages including Word and Excel
- Be a pro-active and positive team player
- Good analytical and problem solving skills
- Ability to manage competing demands and deliver results to agreed deadlines
- Demonstrable interest in developing a career within claims adjustment within the Lloyds Market
AEGIS Values
Fairness and respect
We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect.
Open and inclusive
We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information.
Ambitious
We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals.
Striving to be better
We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers’ experience with us.
Investing in people’s potential
We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.
AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers.
It’s important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on +44(0)20 7856 7856 or email [email protected].
As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential.
