Entertainment Experience Manager Minehead, England
Job description
About Butlins
At Butlin’s, we’re all about fun, excitement and
adventure by the bucketload! For over 80 years we’ve been delighting hundreds
of thousands of guests each year, whether on a non-stop action family break or
our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of
the best things they’ll say about working at Butlin’s is our culture! We’re all
about providing our guests with an Altogether More Entertaining and Fun Break,
brought to life through our three mighty values.
So, if you want a role where you Create Smiles,
where you aren’t afraid to Get Stuck In and where the team genuinely Cares For
Each Other – we think you’ll fit right in!
About the Role
To support the Entertainment and Leisure Head of Department in the
overall success and consistent running of the entertainment operation and
delivery. The Entertainment Experience manager will focus on supporting all
‘on’ and ‘off stage’ events, productions, and activities, by maintaining high
standards of customer services and team member effectiveness whilst adhering to
all company best practices and legal requirements.
You will oversee the leadership and development of the
Entertainment leaders and team including Activity, Animation and Performance
teams. Liaising with Stage based technical personnel through and with the
Technical Manager to ensure content is delivered as directed and programme,
Supporting the resort experience for visiting artistes, Acts and Bands and
their on-resort wellbeing.
Key
Responsibilities
Co-ordinate and support the Entertainments Leaders, Animation, Activity and Performance to ensure all elements of ‘on stage and off-stage’ entertainment is delivered as directed and maintaining the consistency of delivery and experience.
Supporting the leaders in their use of the SAM business tool
Consistently evaluate the quality of performance and technical delivery of all shows and performances ensuring each meets the criteria as set by the producer.
Agree artistic developments through agreed procedure with the Entertainments and Leisure HOD
Exceed customer expectations by ensuring all entertainment activities, performances and events are executed to the highest possible standard.
Ensure that all activity environments, performance areas and general entertainment areas are maintained effectively and are kept safe, clean, and presentable at all times.
With support from the Technical Manager, create the correct ambience through temperature, light levels, music, and appropriate use of supporting elements in all activity and performance environments and venue support areas.
Work with the Entertainment and Leisure HOD, the Ents and Leisure Co-ordinator, Leisure Experience Manager and Technical manager on the overall schedule for each break
About You
We are looking for a passionate leader with exceptional knowledge
and solid Experience of managing a team and having the ability to work to
deadlines, high spirited and fun-loving multi-taskers with excellent
communication skills. You must have experience within the entertainments
industry, have a good problem-solving attitude, to be a committed team player
and being able to work on your own initiative as necessary.
You should have excellent communication skills and be
confident engaging with teams at all levels. You should also have a curious
mindset and not be afraid to challenge the status quo. Whilst your skills and
experience are important to us, your approach, mindset and attitude are of
equal interest to us.
We think working at Butlin’s is a pretty special place
to be and here are just a few of the benefits for working with us:
Resort discounts
on food and drink in our retail outlets.
Free use of many
of the resort facilities for you, and significantly discounted rate for
your friends and family.
Subsidised OFSTED
Nursery facilities available on resort
Access
to the Employee Assistance Programme including support for your well-being
and free access to advice and expertise on financial and legal matters etc
Discounted Bourne
Leisure holidays for you, your family and friends
Free parking on
resort
Reward and
recognition schemes including long service and team member of the month as
well as lots of other team incentives.
Interested?
To apply, click the link below. We will ask for a copy of your CV
and ask you a few questions which will take a couple of minutes to complete.
If you have any questions, or require adjustments for your
application, do email us at [email protected]
#hiring
