enterprise architect London, England
Job description
Hadean is an award-winning, record-breaking technology enabler.
Our transformational software is changing the ways we plan, build, learn, work and live.
Through immersive virtual systems, unprecedented connectivity and near unlimited scalability we empower our partners to obtain critical, data-driven insights that enhance operational performance and increase their capabilities to drive productivity in ways that were not possible before.
We are bold in our approach and aren't afraid to push the boundaries of what’s possible.
Hadean’s solutions have helped organisations including Microsoft, The British Army, Minecraft, The MoD, Sony, the Francis Crick Institute and more to achieve groundbreaking performances that have revolutionised their operations.
The Role
As a Solutions Architect you will assist in all technical aspects of a customer rollout specifically around the analysis of project requirements and development of a proposed solution. It is a flagship role and you will be the face of Hadean. You will need to work across all departments in the company combining the skillsets of engineer, product manager, trainer and account manager. You will represent the customers interests internally at Hadean and ensure that a customer is able to gain the best possible use out of our products. Deadlines are set by the customer and so a flexible approach to working hours will be needed.
Key Responsibilities
Work closely with customers to understand their requirements and define solutions
Produce technical architecture proposals and scope projects
Onboard and train customers by improving training material, running live sessions and giving feedback on customer code
Design and develop prototypes to support business development
Define development objectives and guide the development roadmap for the engineering team
Provide first line support for customers and drive defect resolution in engineering
Provide necessary information to sales to assess costs and navigate sales decision gates
Skills Knowledge and Expertise
Experience managing a customer interface and representing customer needs and problems
Excellent written and verbal communication skills in a technical domain
Programming experience, ideally in C++
Knowledge of distributed systems, network optimisation, runtime optimisation, memory management and multi-processor systems
Experience sharing knowledge through teaching and mentoring
Experience designing, documenting and communicating system architectures
Excellent time management skills with an ability to balance multiple projects and competing priorities
Must be willing to undergo a BPSS and SC security check
Job Benefits
We make Hadean an awesome place to work with competitive benefits…
The option to work from home or from our fantastic office in Shoreditch, London
Private Health Insurance
Enhanced pension scheme
Flexible working
Enhanced parental leave
3 extra days off at Christmas (on top of our standard 25)
L&D budget
Quarterly business reviews with team dinners and events (including global virtual social events)
Regularly scheduled socials
Share options
Quarterly awards with cash prizes
A Place For Everyone
We believe diversity drives innovation and for that reason we strongly encourage those from all backgrounds to apply for roles at Hadean. We are an equal opportunity employer and aim to build a workforce that is truly representative of the communities in which we operate and our clients.
If you need reasonable adjustments at any point in the application or interview process, please speak with the People team who will be happy to support you. If you have a preferred pronoun, please feel free to highlight this during the process (e.g. she/her, he/him, they/them, etc.).
