enterprise account manager Remote
Flex
Full Time
Remote
10.56 - 12.04 GBP Today
Job description
Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Global Account Manager located in the UK with the possibility to work remotely.
Reporting to the SVP & GM Global Services & Solutions, the Global Account Manager role will be in-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, pricing & delivery performance, as well as P&L control for managing strategic accounts.
They will establish and maintain good strategic customer relationships in order to achieve maximum advantage for the company with the delivery of a quality product to its customers.
What a typical day looks like:
- Drive new business on the account through organic growth at current sites, expansion of existing services into new sites / regions and through the addition of new GSS services at any GSS site.
- Understand the customer’s market, trends and potential business impact as well as the customer does. Develop a network of strategic contacts within the customer, gathering information at all times which can be shared in Flex to give insight into opportunities, risks and change to market dynamics which could be relevant to GSS or any aspect of Flex’s wider business. Manage customer expectations and ensure alignment with operation and supply chain teams.
- Monitor and report the quality, frequency and efficacy of F2F relationships with the customers, seeking to always improve this key metric and to drive workshop / white-board sessions with decision-making levels at the customer.
- Work in conjunction with the wider GSS team, pulling Business Development, Solutions and Pricing resources into customer engagements as needed in the drive to expand business and in making proactive proposals. Quarterly Business Review participation as appropriate.
- Be jointly accountable with site controller, site GM and site PM to manage account profitability and opportunities for improvement. Work closely with the GSS Finance Team and G-Ops QvA team in the correction of discrepancies within “Quote vs Actuals” analysis. Drive customer cost reduction initiatives in collaboration with GSS Sites.
The experience we’re looking to add to our team:
- Completed University degree (e.g., in Business and Administration) and/or extensive experience in sales/account management.
- Excellent operations, technical, people and process skills as well as customer (external and internal) relationship building.
- Expert knowledge of the function as well as a thorough understanding of Flex and related business.
- Detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas.
- Understanding the strategic impact of the function across sites.
- Readiness to travel internationally when needed.
What you’ll receive for the great work you provide:
- An exciting global organization with electrifying projects for many well-known brands across many industries with flat hierarchies, open door policy, flexibility & freedom within scope;
- An interesting, challenging position in an experienced and close-knit global team with diverse backgrounds and cultures;
- A long-term role with many opportunities to learn, grow, develop and shape the future.
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Job Category
Sales - Marketing - Account MgmtRequired Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Flex
http://www.flex.com
Austin, United States
Revathi Advaithi
$10+ billion (USD)
10000+ Employees
Company - Public
Electronics Manufacturing
1969
