engineering technician London, England
Job description
Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.
That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.
With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.
We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.
Welcome to Curve. On a mission to help you live inspired.
Role Purpose:
Reporting to the Engineering Manager in the Platform Group, you will be part of the Workplace Technology team on our mission to improve internal technology service and processes and help automate tasks, supporting our growing employee base of ~230 staff plus external contractors. We are looking for someone who is passionate about ensuring our entire team has access to the tools, services and workflows that help them work efficiently, safely and securely. You will contribute to the strategic development of the Workplace Technology team, ensuring it scales with the organisation and meets the changing needs of our employees, ensuring they can work effectively whether they are in the office or at home.
Key Accountabilities:
Work with and support internal teams where necessary on audit evidencing, onboarding/off-boarding etc.- Monitor the internal ticketing system and chat channel, completing support requests, in a timely manner and escalating requests where required.
- Work with our onsite facilities team to ensure that all office equipment/network is functioning properly, all assets within the building are in working order and to replace where necessary.
- Act as an Administrator for Workplace Technology.
- Building laptops and tablets and other mobile computing devices as required.
- Maintain hardware inventory, ensuring that this is up to date and published.
- Support for all new starters joining the organisation on their first day with laptop and access issues.
- Maintain high standards particularly regarding communications and response times.
Requirements:
- Experience working with or similar - Google Workspace, OneLogin, Atlassian (Confluence and Jira Software) as well as Jamf Device Management and Security (MDM) solutions.
- Good documentation skills and willingness to learn and document processes where missing or outdated.
- Working independently and able to make quick decisions with minimal guidance, being comfortable to back up those choices.
- Experience of using Slack or other Chat channels is beneficial.
- Experience of working with MacBook's or Laptops.
- Experience of Networking fundamentals to support office networks.
- Experience and understanding of InfoSec best practices and current threat landscape.
- Some basic knowledge of using code, APIs and linking tools.
Benefits:
Curve Life:
- Competitive salary with employee share options package.
- Free Curve Metal subscription for you and +1
Get Smarter:
- Generous yearly Learning and Development budget
- 10 days per year for training and conferences
- Unlimited book policy
Health and Wellbeing:
- Life insurance
- Health care cash plan
- Life coaching
- EAP services
- 24/7 GP access
- Annual subscriptions to Calm & FIIT for your mind and body
- Discounted gym membership.
- Ride to work scheme
- Electric car scheme
- Nutritionist access
- Discounted shopping vouchers
- Season ticket loan
- Bonus days off for your birthday, moving house and Christmas
- Six nights of Night Nanny for new parents
