engagement manager London, England
Job description
Job title: Student Engagement Officer
Department: Student Experience, Engagement & Retention Team (SEER), Student and Academic Services Directorate (SAS)
Contract type: Permanent
Grade: 6
Starting Salary: £33,510 to £35,301 per annum inclusive pro rata
Salary on progression: £33,510 to £39,929 per annum inclusive pro rata
Location: Bloomsbury, London – on campus three days per week, work from home two days per week.
Hours: Full time - 35 hours per week
Start date: 2 October 2023
SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.
About the Department:
The Student Experience, Engagement & Retention team (SEER) has a mission to include, support and empower SOAS students. The vision of SEER is to: enable students from all backgrounds and experiences to feel welcome, accepted, and like they belong at SOAS; create inclusive environments for students to learn about their subject, themselves, and the world; deliver our work in a way that is student-centred and straightforward; ensure students have access to clear information and guidance; support students at their most vulnerable and empower them at their most capable. We are proud to welcome students from a range of backgrounds, cultures and nationalities, and are committed to building a diverse and inclusive team who work to ensure all students are supported inclusively.
About the Role
The role holder will focus on key initiatives that set students up for success by improving our approach to transition to/back to university, attendance, engagement, and promoting student skills development. They will be the key point of contact for Welcome and for the Student Engagement Dashboard, and work on other student lifecycle initiatives, such as History Months and Celebration events.
We are looking for someone who loves to engage students and improve student community. You enjoy working on big projects that make students feel welcome at university and motivated to make the most of their time with us. You have a versatile skill set – you’re comfortable working with large data sets and presenting information in an accessible format and can work on the underlying systems needed to support engagement. You can plan big projects and enjoy coordinating large scale events, working with a variety of teams to come up with innovative and inclusive events timetables. You like to solve problems, to continuously improve things and making things easier for students to help them succeed.
You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.
How to Apply: Please complete the online application form and upload your CV publications, and a supporting statement
Closing date: 13th July 2023
Interviews to be held: TBC
Further information
If you have any questions or require any assistance with regard to the application process, please contact [email protected]
'Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006'. ‘Successful candidates must be based in the UK for the duration of their contract.in the UK – for the duration of their contract
For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.
We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.
