Engagement Manager Newcastle upon Tyne, England
Job description
People Experience Manager - Newcastle
The People Experience Manager is focused on delivering positive experiences to employees that help raise our people’s engagement levels, workplace productivity, and overall performance.
Working in partnership with key internal stakeholders to create a Company-wide great work environment across the full people life cycle (from offer to exit interview) using a wide range of available tools to maximise the experience of all our people.
What responsibilities will the role have:
- Collaborating with the People Leadership team to define a consistent approach to our people experience
- Identify what people insights are needed, and how we obtain them (e.g., surveys, onboarding and exit interviews, HR data)
- Collate and interpret data to create clear and coherent insights on why people join the business, what engages them, how they are experiencing life in the business, and why they stay or leave.
- Identify areas for improvement, make recommendations to enhance and manage key deliverables for people data and insights, identifying stakeholders responsible for turning those insights into action plans, stakeholder management, progress updates etc.
- Report on results as appropriate, upskilling people to complete their analysis and reporting
- Use the people engagement survey tools to create and manage people surveys, ensuring they are used in an effective way across the business to turn insights into impactful actions
- Build relationships and work in partnership with team members, People BPs, and other stakeholders to drive creation and implementation of solutions
- Manage stakeholders effectively to ensure high levels of engagement and collaboration, ensuring effective execution of action plans, projects, and achievement of results
- Be the expert and a trusted partner on people experience, including advice and governance of key principles, approaches, tools, insights, and solutions.
- Reviewing selected management practices and their impact on the employee experience, sharing insight and recommendations.
- Raise the profile and awareness of the importance of people experience across the business, including creating and managing communication plans and campaigns which provide an employee voice.
- Create content and resources to support people initiatives and assess the impact on the employee experience.
- Design and write content for Company-wide communications
- Focus on continuous improvement with a meaningful impact on how our organisation continues to foster a culture of trust through active listening and action and become a great place to work.
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What we live by & what we look for:
Care | we care about our guests, our people and our communities.
Pace | we make great things happen, making the most of every minute.
Difference | we celebrate difference and encourage each other to be ourselves.
Belonging | we’re family, offering a home away from home where people feel safe.
Value | we value all.
Creating amazing memories is in our DNA – is it in yours?
PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all team members to share this commitment. Background checks including DBS (or equivalent) will be carried out if appropriate.
Job Types: Full-time, Permanent
Salary: £45,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: People Experience Manager
