Energy Data Administrator - 12 Month Fixed Term Contract Remote
Job description
Title: Energy Data Administrator
Department: Industry Operations
Location: Remote
Salary: £23,352
Are you looking for a full-time role working from home, with a focus on administration?
We are looking for people to join our back-office Industry Operations department, who look after our customers Electric meters.
What we can offer you?
We offer you all the benefits you’d expect from one of the nation’s biggest and best energy challengers, including: competitive salary, contributory pension scheme, bonus up to 5% of salary and a health care scheme. You’ll also get the chance to work for one of the top CEOs in the UK, as voted for by Glassdoor’s 2022 Employee’s Choice Awards
We aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.
Putting the customer first is part of how we live and breathe at Utilita. Alongside our values – Fairness, Smart and Sustainability – this ethos guides every decision we make.
What does this role involve?
The purpose of the Electricity Settlements team is to reconcile the difference between the energy generated and the energy consumed at the meter point.
The correct volume of usage needs to be recorded for the supplier to forecast the amount of electricity to be purchased. The aim is to ensure the supplier accounts for all electric used and our customers are billed accurately on what they have consumed.
You will liaise with suppliers and other industry agents to ensure the information we hold is correct and operational processes are followed correctly. You will also work closely with other internal departments to resolve any issues.
Who we are looking for?
As an analytical person responsible for verifying information, you will have a keen eye for detail with an investigative nature and the ability to problem solve.
You will have experience working from spreadsheets to capture information. You will be an effective communicator both written and verbally and keen to learn and develop within the team.
Additional benefits available on your first day!
- Utilita Bonus Scheme, made up of personal and company elements.
- Career progression, 32% of our vacancies in 2022 were filled internally.
- Pension scheme, Utilita contribution at 4% of your salary when you contribute 5%
- 25 days annual leave plus bank holidays.
- The opportunity to win tickets to major outdoor events with Utilita Extra –including, gigs and shows at the Utilita Newcastle, Sheffield and Birmingham arenas.
- Discounted employee energy tariffs.
- Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
- We are in the process of setting up our own charitable foundation and offer all our staff a paid volunteering day every year. Plus the chance to be involved in various fund-raising opportunities.
- A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
- Death in service, twice your annual salary.
- Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.
About us
Founded in 2003, Utilita is the first – and still only - energy company created to help households use less energy, by giving them better control via digital technology. Which is why we were voted Sustainable Tech Company of the Year 2022 in the Southern Tech 100 companies and our industry-leading smartphone app (USwitch Awards won best app 2018, 2020 and 2022).
Utilita is Britain’s leading Smart Pay as You Go energy provider, with over 800,000 customers, and thanks to having better control, its customers use around 11% less energy than the average bill paying household.
Utilita is committed to becoming a net zero business by 2030 and was named Green Energy Disruptor of the Year at the Better Society Energy Awards in October 2021. We are the only supplier created to help customers use less energy, which is why sustainability in one of our core values.
Job Type: Full-time
Salary: £23,352.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Paid volunteer time
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: Remote
