Energy Advisor Remote
Job description
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
We have a fantastic opportunity for someone to join us in the position of Energy Advisor, to work on either a full or part time basis. Job Share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisors are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisors sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.
You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will also have knowledge of assistance available for energy efficiency improvements to low-income households.
You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives.
NEA has several office locations throughout England and welcomes applicants from all regions and in particular those from the West Midlands, South-East and East of England regions. All staff are currently working from home on a temporary basis. Office locations will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
- £24,948 - £29,990 - Scale 5-6, Points 12-22
- 11½% non-contributory pension
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum
- Flexible working arrangements including the opportunity for Hybrid working
- Enhanced family friendly payments
- Employee Assistance Programme
- 2-year Fixed Term Post
The closing date for all applications is 5.00 pm Thursday 8th June. Interviews will be held online from w/c 12 June and w/c 19 June. Full details of the posts and an application form are available on our website, www.nea.org.uk.
Job Types: Full-time, Part-time, Fixed term contract
Contract length: 24 months
Part-time hours: 21 per week
Salary: £24,948.00-£29,990.00 per year
Benefits:
- Company pension
- Flexitime
Schedule:
- Flexitime
Application question(s):
- Do you have knowledge of energy efficiency?
Experience:
- Energy Advice: 1 year (required)
Work Location: Remote
Reference ID: R33
