Employee Relations Case Manager Newbury, England
Job description
Location: Newbury + (Hybrid)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week
Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our blended working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Role purpose:
This role will support the HR function with the management of higher risk employee relations cases, advising line managers and HR Business Partners on how to manage cases through to their conclusion in a way which balances the needs of the individual with the commercial objectives of the business.
The role holder will take the lead on ensuring that appropriate follow up actions are taken following the conclusion of a high-risk case, enabling the business to learn from experience and identify areas for improvement or change.
In conjunction with other members of the employee relations team, the role holder will use their experience to develop and deliver training on employee relations topics and deliver improvements to HR Policy.
What you'll do
Lead on the delivery of strategic advice to support the management of high-risk employee relations cases, including the management of exit agreements.
Work with line managers and HRBPs to enable them to manage high-risk cases through to a conclusion.
Coordinate the delivery of follow up actions arising from the conclusion of a high-risk case, ensuring that key stakeholders understand their accountabilities.
Use data available from ER Toolkit and the People Analytics dashboards to identify trends relevant to high-risk cases and ensure follow up actions are data-driven
Development and delivery of training for line managers and HRBPs on employee relations topics.
Identify opportunities for policy improvement to support future case management and lead on delivery of those improvements.
Who you are
Experience of ER or employment law strongly desirable
Proven ability to own and solve problems, offer solutions, suggest improvements
Experience of challenging decisions or established practices in a constructive way
Experience in building and managing relationships including with senior stakeholders
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
