Emergency Department Assistant Nottingham, England
Job description
As an Emergency Department Assistant at Queen’s Medical Centre in the Adult Emergency Department, you can make all the difference!
You’ll be a key part of a team that makes sure patients and their relatives are reassured; the medical staff who treat them have the support and resources they need, to maintain a working department and help the staff do the best job they can.
It’s a big responsibility, and it’s as rewarding as it is challenging in one of the biggest Emergency departments in Europe.
Please note successful candidates will need to be able to commit to 6 weeks full time mandatory training on commencement in the post even if wanting part time hours and this role is full internal rotation made up of long shifts 7-1930 or 1900-0730 covering 7 days a week, this will include nights, weekends and public holidays
The job will see you combine three roles:
The main part of the role is patient care related. This clinical nursing aspect of the role involves assisting nursing staff with the nursing observations, patient care, oxygen therapy and resuscitation, and, in time, you’ll undertake more training for more advanced roles. This involves working in the ED Majors unit, Resus, the speciality bed wait areas for patients awaiting admission to the ward & ED urgent treatment unit.
The reception role involves, after extensive training: working on various hospital and national computer systems, inputting data accurately and at speed, maintaining accurate electronic and paper records, dealing professionally with telephone enquires both internal and external, maintaining a high level of patient confidentiality. A high level of customer care is required for this role.In addition, you’ll make sure the Department itself is looked-after by reporting equipment faults, ordering supplies and stationery and generally keeping the place tidy.
Transfer of patients and anursing support role means you’ll be patients’ first point of contact. You will be there to help and advice throughout their time in the Emergency Department by: making drinks, assisting with meals, escorting patients to the toilet and arranging transport (home if necessary). The Transfer role requires the candidate to move patients to the ward and other areas of ED for example and X-ray and CT scanner ( via bed, trolley or wheelchair)
This is a role that calls for a ‘people person’ with a very well organised approach. You’ll need a good basic education and be able to speak and write English well, be able to input data quickly and accurately, but more than that, you will need to be cheerful, pleasant and patient.
Reliability is extremely important, as is the flexibility to work nights, weekends and bank holidays (shifts are on a rota basis, 24/7).
There is a lot of standing and walking involved in this role
This post could also expose you to distressing issues and incidents. In all aspects, full initial and ongoing training will be available to you.
In addition to the below summary, you’ll need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
You will need to:
Hold the right to work in the UK (certificate of sponsorship is not available for this role)
Be prepared to undertake pre-employment checks, which can last a number of weeks and includes a medical and criminal record check
Once the application deadline has closed, all applications will be reviewed by a shortlisting panel.
If you are successfully shortlisted, you will be invited to a face to face interview.
Please note that virtual interviews will not be available.
Please also note that due to high volume of applications, feedback, if unsuccessful, will unfortunately not be given.
