Emergency Assistance Coordinator - Nightshift

Emergency Assistance Coordinator - Nightshift Remote

International Medical Group
Full Time Remote 21500 - 27000 GBP ANNUAL Today
Job description

COMPANY: IMG / Global Response

SALARY: £21,000 - £27,000 plus a night shift allowance per annum based on experience [+ benefits - including a language bonus]

HOURS: Nightshift Emergency Assistance Coordinator

LOCATION: Remote or Hybrid options available

We are also recruiting for a maternity cover night shift coordinator.

IMG - Global Response provides 24/7 assistance to policy holders and corporate clients all around the world. This includes medical assistance and devices, roadside assistance, claims handling services but to name a few.

Our aim is to ‘be there’ for our customers, in routine times and the worst times. This is a fast paced environment with no case ever the same.

Are you bored of the 9 to 5?

We are a 24/7 call centre.

What does the job involve?

You will be providing help to insured clients who suffer injury or illness whilst overseas or require roadside assistance. You will assist with the coordination of medical care, the handling of a loss or their return home.

You must be able to work under pressure, we’re very busy so you’ll take high volume of varied customer calls every day. You will utilise your customer service skills to build strong relationships with customers and internal stakeholders, acting in a professional manner at all times.

This is a great opportunity for anyone who is looking to kick-start a career in the insurance industry or if you just want to expand on current experience. You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills and develop in your career and grow. Our mission is to help you realise your potential. Whether you want to kick start or restart your career, IMG is the right place to do just that.

If this sounds like the role for you, apply now and one of our advisors will be in touch to discuss the position and next steps.

Your skills to success. Are you…?

  • A great communicator and enthusiastic about helping customers
  • Passionate about achieving goals
  • Comfortable dealing with customer queries and complaints
  • Computer literate
  • Self-motivated and can work with minimal supervision
  • Resilient and can adapt to a fast paced and ever-changing environment
  • Fluent in English and an additional language German, French or Italian speakers (2nd language is not essential)

What are you waiting for? We can’t wait to meet you!

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.


IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

aUDPIRWVqD

Emergency Assistance Coordinator - Nightshift
International Medical Group

www.imglobal.com
Indianapolis, United States
$25 to $50 million (USD)
201 to 500 Employees
Company - Private
Insurance Carriers
Insurance
Related Jobs

All Related Listed jobs

Care Worker/Senior Care Worker
KEM Healthcare Chatham, England 12 - 13 GBP HOURLY Today

*About us* Our qualified, experienced and dependable staff is dedicated to provide the finest quality care to the elderly ensuring proper care and treatment.

Mental Health & Wellbeing Worker
Penumbra Edinburgh, Scotland 20608 - 21335 GBP ANNUAL Today

Emotional and well-being support, Help and advice on personal safety and tenancy management, budgeting and managing finances, Helping access further information

Exhibition Assistant (Three Year Fixed Term Contract)
St Albans City and District Council United Kingdom Today

Excellent customer service skills, including good telephone manner and the ability to deal with third parties and the public calmly and effectively is essential

retail sales associate
Best Buy Fox Point, WI 17 - 15 USD HOURLY Today
laborer
Falcon Construction Bristol, England 20 - 18 GBP HOURLY Today

Job Description:

Falcon Construction is looking for a highly skilled Insulator to join our team. The Insulator will work with the...