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Position and Overview

We are searching for a highly skilled and reliable embroidery machine operator to join our company. The embroidery machine operator’s responsibilities include setting up embroidery machines, selecting pertinent tools and materials, troubleshooting equipment, and ensuring that all projects are completed to clients' specifications. You will also be expected to carry out regular maintenance duties and provide creative advice.

Key responsibilities of the role:

• Analysing and understanding project specifications and clients’ needs before starting each embroidery project.
• Selecting the thread, fabric, hoops, and designs appropriate to each project.
• Setting up machines and supervising the embroidery process.
• Carefully reading instructional manuals to ensure smooth troubleshooting and repair processes.
• Performing regular machine and inventory inspections and reporting any issues or reordering stock as required.
• Providing suggestions regarding the design, placement, and fabric and thread selection.
• Keeping track of work orders and updating records.
• Communicating with clients and ensuring that all orders are sent out in a timely manner.
• Working on the Heat Transfer Machine.

Key skills and behaviours needed:

To be successful as an embroidery machine operator, you should have a good eye for detail and the ability to keep track of multiple work orders.

• Completion of a course in design or similar would be advantageous.
• Experience as an embroidery machine operator or similar.
• Excellent troubleshooting and analytical skills.
• The ability to read and understand instructional manuals.
• Excellent administrative abilities and attention to detail.
• Great customer service and communication skills.
• Good time keeping.
• Honest and reliable.