Job description
Lodge Security operates in every major city in the UK as well as having team members based in Ireland and across mainland Europe and the USA. As a family owned company we value our team members and are committed to ensuring all colleagues feel valued and appreciated.
We are currently recruiting exceptional Officers to join our elite team, are you an experienced and enthusiastic Officer looking to take the next step in your career?
Role Overview
Our elite officers work in retail environments delivering a high-profile visual deterrent offering great customer service skills to ensure a safe and secure environment for all staff and customers whilst driving reductions in theft and stock loss
Key Responsibilities:
Deliver the best standards in personal presentation
Be vigilant and proactive to detect and prevent shoplifting, in accordance with ASCONE Procedures
Partner with store / client management to meet loss prevention objectives
Commit to the highest degree of professionalism and customer service
Ensure the safety of client employees and customers
Maintain effective relationships with local security/ Business Improvement Districts and local police
Ensure high execution of company security measures designed to control store shrinkage
Provide uniformed presence within premises
Facilitate monitoring and reporting using online management app
Skills and Experience required.
Experienced Officer (Minimum 3 years within the industry or relevant experience such as police / armed forces)
Enthusiastic and focused on making a difference
Excellent customer service, people skills, organisational skills and time management
Valid SIA licence or certificate of completed SIA training
The right to work in the UK and a checkable employment history
Smart and presentable in appearance. Polite and proactive in engaging customers
Ability to follow company procedures and policies
Able to stay calm in a highly pressured environment.
Able to report to emergency services and control room when required.
What we offer:
Full and ongoing training with career development after successful probation period and access to our online training portal.
Company Contributory Pension
28 days holiday (based on full time 5 day working)
Uniform
Access to our benefits and wellbeing portal
Offering savings and cash back incentives
Access to 24 hour GP support and Counselling services
Discounts at well-known retail brands, restaurants, Gyms holiday and multiple saving opportunities
At Lodge, we’re committed to creating an inclusive culture, where people feel comfortable being themselves. We recognise that this is a journey, and it’s one we are proud to be taking. Diversity in our teams is our greatest strength and we want to create a place to work where everyone can reach their full potential.
Lodge have signed up to We guarantee to interview all applicants who have a disability provided they meet the essential criteria for the role. If this applies to you, please flag that you have a disability in your application we will contact you to check if there are any adjustments or special arrangements that you need to help you with either the application process or for an interview.
Job Type: Part-time
Salary: £11.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekends only
Experience:
- Security Officers: 1 year (preferred)
Licence/Certification:
- SIA (required)
Work Location: In person