Education, Health and Care (EHC) Co-ordinator 0-13 Hammersmith, England
Job description
Special educational needs and disabilities is a priority for Hammersmith and Fulham Council.
The Council is committed to deliver a world class special educational needs and disability service that ensures improved outcomes for children, young people and their families in a responsive, timely and transparent way.
The Education, Health and Care Planning (EHCP) Service was created to deliver the Council’s vision, working with our local SEND community to provide an innovative, creative and efficient personalised service to children, young people and their families.
The EHC Planning Service is a multi-disciplinary and customer facing service, responsible for coordinating a range of statutory functions, including the Children and Families Act 2014 and the Children Act 1989. Although we work within a statutory framework, relationships with young people, parents, carers and key stakeholders are important to us.
We work with internal Council services and Health partners to develop an integrated and seamless pathway for children, young people and their families. We are currently piloting some innovative approaches: single social care transitions team (adult and children); a supported and employment team to improve training and employment pathways and opportunities for young people with special educational needs and disabilities; an integrated keyworking team to support early identification and intervention; a new centre acting as a SEND front-door for families; and co-production at the centre of everything we do.
We value our people and take care in creating the right environment for staff to succeed at work. Our employees play a key role in shaping the service priorities, systems and processes. There is a true sense of pride in Hammersmith and Fulham Council and joint enterprise to make a difference.
Role Responsibilities:
The role of the EHC Coordinator is to coordinate the effective, responsive and legally compliant delivery of education, health and care casework across the 0-25 years cohort. You will be the main point of contact for children or young people and their parents, responsible for the completion of statutory casework to secure provision and support for children or young people with special educational needs.
You will need to:
- Coordinate Education, Health and Care (EHC) needs assessments, annual reviews of EHC Plans and other EHC statutory casework, delivering quality on time.
- Manage a caseload of children and young people with an EHC Plan or undergoing EHC needs assessment.
- Main point of contact for parents or carers and young people on your caseload, including professionals supporting their needs.
- Customer care approach to casework, involving young people and their parents in the EHC process, as well as the timely resolution of concerns.
- Lead a multi-disciplinary network of professionals across Education, Health and Care, facilitating co-production meeting and discussions to ensure a coordinated approach to meeting needs.
Please refer to the Role Profile for more information
People Values:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.
We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.
We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.
We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.
We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.
Recruiting for Attitude:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
Complex problem-solving
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.
Critical thinking
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.
Creativity
You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations. You can apply creative solutions that deliver hard outcomes.
People management
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.
Coordinating with others
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.
Emotional intelligence
You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics. You can recognise motivating factors and demonstrate empathy appropriately applying a wide range of adaptive social skills.
Judgement and decision making
You can take rational and evidence-based decisions and take responsibility for your decisions and actions. Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement.
Negotiation
You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.
Service orientation
You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives.
Cognitive flexibility
The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach. Applying cognitive flexibility to situations of significant change and transformation.
Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
