Education Health and Care (EHC) Annual Review Coordinator Hammersmith, England
Job description
Hammersmith & Fulham, rated nationally by Ofsted as one of the top Local Authorities, we never stop moving forward. Our ambition is to focus even more on increasing the quality of our practice and the work with children, young people, and families to sustain positive change. To do this we need the best people to help build our vision. Special educational needs and disabilities is a priority for Hammersmith and Fulham Council.
The Council is committed to deliver a world class special educational needs and disability service that ensures improved outcomes for children, young people and their families in a responsive, timely and transparent way.
The Education, Health and Care Planning (EHCP) Service was created to deliver the Council’s vision, working with our local SEND community to provide an innovative, creative and efficient personalised service to children, young people and their families.
The EHC Planning Service is a multi-disciplinary and customer facing service, responsible for coordinating a range of statutory functions, including the Children and Families Act 2014 and the Children Act 1989. Although we work within a statutory framework, relationships with young people, parents, carers and key stakeholders are important to us.
We work with internal Council services and Health partners to develop an integrated and seamless pathway for children, young people and their families. We are currently piloting some innovative approaches: single social care transitions team (adult and children); a supported and employment team to improve training and employment pathways and opportunities for young people with special educational needs and disabilities; an integrated keyworking team to support early identification and intervention; a new centre acting as a SEND front-door for families; and co-production at the centre of everything we do.
We value our people and take care in creating the right environment for staff to succeed at work. Our employees play a key role in shaping the service priorities, systems and processes. There is a true sense of pride in Hammersmith and Fulham Council and joint enterprise to make a difference.
Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.
Please refer to the Role Profile for more information
Role Responsibilities:
The role of the EHCP Annual Review Coordinator is to project manage and support the delivery of compliant statutory Education, Health, and Care (EHC) casework. The role will coordinate EHCP annual review casework to support the service to complete reviews within the required statutory timescales. You will lead on ensuring effective systems are in place to coordinate and monitor EHCP annual reviews, working alongside the service, education settings and EHC partners.
- Oversee, monitor, and evaluate the administration of all annual review activity with a specific focus on statutory compliance.
- Ensure effective systems and procedures are in place to support EHC Coordinators to manage EHCP annual review activity within statutory timescales and against corporate KPIs.
- Work alongside internal and external EHC partners to support, plan and manage a comprehensive annual review calendar, adhering to statutory timescales and corporate KPIs.
- Proactive management of the annual review cycle ensuring education settings and other EHC partners are notified when annual reviews are at risk of exceeding prescribed statutory timescales.
- Work alongside the service and EHC partners to develop local annual review guidance and support embedding the agreed processes with education settings, Health, and Care partners.
People Values:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.
We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.
We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.
We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.
We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.
Recruiting for Attitude:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
Complex problem-solving
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.
Critical thinking
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.
Creativity
You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations. You can apply creative solutions that deliver hard outcomes.
People management
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.
Coordinating with others
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.
Emotional intelligence
You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics. You can recognise motivating factors and demonstrate empathy appropriately applying a wide range of adaptive social skills.
Judgement and decision making
You can take rational and evidence-based decisions and take responsibility for your decisions and actions. Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement.
Negotiation
You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.
Service orientation
You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives.
Cognitive flexibility
The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach. Applying cognitive flexibility to situations of significant change and transformation.
Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
