Job description
About the Team
What will you be doing?
- Provide bespoke business support to FAE workforce who support learners across Grassroots, Professional Game, Women's Game and FAE Inclusion and Diversity programme, enabling the highest professional standards for FAE customers.
- Provide bespoke support to the FA Affiliated Tutors to create the highest professional standards.
- Provide support in the recruitment, maintenance and quality assurance of the pool of affiliate tutor workforce.
- Provide effective business support across FA Education Course Operations, Conferences, CPD delivery and Education Services.
- Work in a flexible and agile manner to support wider FAE Operations and specifically the delivery team to support on course delivery.
- Ensure accurate and real time records of FA Education workforce and affiliated tutor qualifications, including CPD, are in place.
- Provide project management support for FAE strategic projects.
- Support in the tracking and management of department budgets.
- Support the creation of an FAE Operating Manual to ensure minimum standards and clear consistent processes across FA Education.
- Gather data and insight to support the achievement of business objectives and targets across FA Education.
- Support the maintenance of effective day to day relationships with Grassroots, Professional Game and Women's Game Coach Educators.
- Support the coordination of logistics for FA Education, including internal events and meetings.
- Executes additional tasks as required in order to meet FA Group changing priorities.
- Executes additional tasks as required in order to meet FA Group changing priorities.
- Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
- As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
- Strong written and verbal communication skills.
- Proven team-working experience.
- Experience of working in a fast paced customer focused environment and delivering excellent customer service.
- Ability to demonstrate working with and supporting numerous key internal and external stakeholders.
- Experience of working with administration processes and procedures.
- Evidence of diary and scheduling management.
- Proficient skills in MS Office including Excel.
- Flexible approach to working hours including evenings and weekends.
- Flexible approach to travel in UK and international where required.
- Experience of a sporting organisation/association.
- Interest in Football.
- Budget management experience.
What's in it for you?
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
- Free, nutritious lunches, at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional Thank You days leave, volunteering days as well as 25 days annual leave.
- A hybrid working model offering flexibility on where you work.
Our Organisation
The FA, For All, For You