Receptionist

Receptionist Swindon, Wiltshire, South West England, England

Mitie
Full Time Swindon, Wiltshire, South West England, England 22700 GBP ANNUAL Today
Job description

Receptionist

Monday - Friday 40 hrs per week

Salary £22,700

Main Duties


General:

  • To represent Signature and Network Rail in a proficient, professional and personal manner at all times.
  • To ensure appearance is maintained to our grooming standards.
  • To attend any training sessions requested by the management team.
  • To assist all guests and Network Rail clients with any reasonable requests.
  • Liaising with Mitie Cleaners, Security & Workplace Management to ensure the site is operating smoothly.
  • To report any faults or health and safety concerns to the relevant person or department.
  • To comply with Signature standards for absences/ sickness.

Reception:

  • Being the first point of contact at the Reception desk while always maintaining a professional and helpful attitude.
  • To sign in visitors, issuing the health and safety brief.
  • Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, internal auditing and staff passes report.
  • Responding to the Reception Inbox making sure all emails are replied to in a timely manner.
  • Receiving daily parcel deliveries and ensuring the recipient is made aware.
  • Proactively assisting with any client events.
  • Keeping the front of house QHSE folder and documentation up to date.
  • Complete online Fire Warden Training and supporting with site duties during a building evacuation.
  • Weekly stock checks and ordering of required stationary to maintain supplies for front of house.
  • To provide training for new and temporary team members.
  • Ensuring all Network Rail Signature health and safety posters and leaflets are up to date and relevant.
  • Maintain up to date health and safety folders, with direction from the front of house manager.

Security

  • To remain constantly aware of security and report or act upon any suspicious event or person.
  • To regularly liaise with the Building security/ onsite Building Manager to ensure we are aware of an issues/risks that may affect the office.

Person Specification

Experience

2 years' previous customer service experience within a reception, switchboard or room booking environment, Qualified First aider or willing to undertake a course. This would all be beneficial, but experience is not required as all training will be issued.


Skills and Knowledge

  • Strong communication skills (both written and verbal).
  • Be experienced with computers and software packages such as MS Outlook, Word, Excel and PowerPoint.
  • The ability to interact confidently with all levels of the business and guests.

Education or Certification

  • 2 years reception/administration experience (beneficial not required).
  • A Level (or equivalent)

Receptionist
Mitie

www.mitie.com
London, United Kingdom
Phil Bentley
$2 to $5 billion (USD)
10000+ Employees
Company - Public
Building & Personnel Services
1987
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