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LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, HAMILTON COUNTY

Qualifications

Education and Experience: Possession of a bachelor's degree from an accredited college or university and experience equivalent to three years of full-time professional educational, instructional or supervisory/administrative work.

Substitution of Education for Experience: Graduate coursework from an accredited college or university may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

Necessary Special Qualifications: Applicants for this class may be required to:

• Possess a valid driver's license.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Summary

Summary: Under general supervision, is responsible for professional consultative work of considerable difficulty in providing technical assistance to local education agency staff in planning, analyzing, developing, and evaluating educational programs, activities and services; and performs related work as required.

Distinguishing Features: An employee in this class is responsible for providing technical assistance to local education agency staff in planning, developing, and evaluating educational programs, activities and services. Work involves conducting research on state educational needs and problems, evaluating educational proposals, developing curriculum materials, and disseminating educational information to appropriate school staff. This class differs from that of Education Consultant 2 in that incumbents of the latter plan and develop policies and procedures and guidelines for the administration and operation of a small complex educational program or a section of a larger more complex program or act as an educational-administrative consultant to a Deputy Commissioner or similar classification.

Responsibilities

Evaluating Information to Determine Compliance with Standards:

• Conducts onsite visits to ensure compliance of school programs with the state and/or agency rules and regulations.
• Utilizes information systems to evaluate compliance of school programs with the state and/or agency rules and regulations.

Making Decisions and Solving Problems:

• 
  Analyzes information and evaluates results to choose the best solution and solve problems.

Updating and Using Relevant Knowledge:

• 
  Maintains proficient skills in the use of educational information systems to assist agencies with compliance with educational standards.
• Maintains current knowledge of information pertaining to educational laws and state regulations to provide appropriate guidance to schools and stakeholders.

Organizing, Planning, and Prioritizing Work:

• 
  Organizes and prioritizes personal workload using calendars, lists, and other methods to ensure timely and accurate completion of work.
• Incorporates last minute and unscheduled tasks into current workload to ensure timely and accurate completion of work.

Documenting/Recording Information:

• 
  Compiles and generates various reports to document and confirm accountability of work activities.

Communicating with Persons Outside Organization:

• 
  Contacts outside agencies who administer educational services to obtain/provide information about students, schools, and procedures.
• Schedules and attends meetings to ensure the provision of appropriate educational services.

Establishing and Maintaining Interpersonal Relationships:

• 
  Networks with internal and external educators/stakeholders to ensure open dialogues exist and to facilitate provision of appropriate educational services.
• Maintains professional relationships with peers and upper management to ensure organizational effectiveness.

Training and Teaching Others:

• 
  Provides training, technical assistance and information to schools, staff, and various stakeholders to communicate educational policies, procedures and best practices.

Provide Consultation and Advice to Others:

• 
  Makes recommendations to agency staff to improve educational services for children/youth.
• Consults with peers and upper management on the applications of procedures and best practices for strategy development.

Performing Administrative Activities:

• 
  Maintains information files and processes paperwork to meet agency requirements.
• Responds to emails, phone calls, and other correspondence to communicate educational recommendations.

Competencies

Competencies:

• Dealing with Ambiguity
• Decision Quality
• Problem Solving
• Informing
• Time Management
• Conflict Management
• Presentation Skills
• Composure
• Customer Focus
• Peer Relationships

Knowledge:

• Intermediate knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Basic knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
• Advanced knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
• Intermediate knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
• Intermediate knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders
  

Skills:

• Active Learning
• Active Listening
• Critical Thinking
• Monitoring
• Reading Comprehension
• Speaking
• Writing
• Coordination
• Instructing
• Negotiation
• Persuasion
• Complex Problem Solving
• Time Management

Abilities:

• Oral Expression
• Time Sharing
• Written Expression
• Speech Clarity
• Perceptual Speed
• Problem Sensitivity
• Written Comprehension
• Written Expression

Tools & Equipment

• Computer
• Telephone (landline and cellular)
• Fax Machine
• Printer
• Copy Machine (scanner)
• Calculator
• Media Equipment

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.