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As a Content Editor in our Member Marketing Communications team, you will play a key role in the end-to-end creation and delivery of our member communications. This includes using technical knowledge to build home and exit assets and prompts in our app and internet bank, whilst supporting with ad hoc email image edits and creation of landing pages. Having a good understanding of the channels, whilst being able to balance technical vs creative is critical to the role. Understanding the performance of the channels and continually optimising to drive greater personalisation to offer a better customer experience. You’ll work in a squad alongside our fantastic campaign managers to make this happen.

At Nationwide we openly put our 15 million members at the centre of every decision we make as a business. Every role, no matter what it’s doing, is member focused.

We think every communication and interaction presents a unique opportunity to bring to life our brand promises allowing us to demonstrate our point of difference. This might be focusing on short term activation or how we deliver more longer-term brand building and emotional engagement with our customers, staying relevant at all stages of their lives.

Your success isn’t based on how long you spend at your desk. You’ll have contracted hours, but we’re always happy to support flexible working wherever we can. That might mean working from home or different Nationwide offices or agreeing a working pattern to help you balance work and life. We will always strive to find a way that works for everyone.

This role requires you to travel 2 days into the office, either Swindon, London or Bournemouth.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

• Be part of campaign kick offs to understand the ask and what’s needed/expected. Providing technical knowledge to influence the approach.
• Build and testing assets as required throughout the project.
• Working with the team and other key stakeholders to help shape the technical production aspects of your projects.
• Interrogate the objectives of each project and the creative execution to ensure we’re building the right things the right way
• Ensure our policies, standards and governance are rigorously enforced, and that our build environments are as efficient and effective as possible
• Attend and contributing to workshops with colleagues, stakeholders and other subject matter experts. Provide training where needed to help upskill colleagues.

About you

• Must have experience working with the SiteCore content management system, and proficiency in a variety of other tools such as Adobe creative cloud and Microsoft suite.
• Good understanding of web development and web usability best practices.
• Demonstrate ability to translate user needs and key business objectives into production or technical solutions that result in providing the best digital experience for our customers.
• Ideally experience of working in the consumer retail/banking space
• Strong team player with good communication skills.
• The ability to work well in a cross-functional, multi-discipline environment with good influencing skills.
• Solid planning and organisational skills and ability to manage and own multiple competing deliverables
• Proactive and empowered to make decisions within a framework. Resilient in your approach, able to overcome setbacks and have a solution focused mindset.
• Being able to work in ambiguity and work in an agile environment.

We’re also interested in who you are as a person. Why? Because our membership is made up of so many different kinds of people, so we want our employees to be just as diverse. We’d love to hear about:

• Your values, and what makes you who you are
• How you’d make a difference to our members in this role

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

Why work at Nationwide

We’re different from other financial service providers. We’re a building society, owned by our members. And for over 130 years, we’ve supported those members to make the most of their money and achieve what they want from life.

That’s reflected in the way we work here at Nationwide. We come together to make sure we’re doing things in the best way possible, both for each other and for our members. If you join us, you’ll be part of that. You’ll be able to help us build something really quite special. And you’ll have the opportunity to make a real difference.

On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone.

What to do next

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

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