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Key Vacancy Information

Duration: Permanent

This role is a full-time opportunity, but flexible working patterns will be considered.

Location: This role is based at Quadrant:MK. For roles based in the Quadrant Milton Keynes, you must live within 75 minutes.

Closing date: 26th April 2023 On occasions, we may need to close the advert early based upon application volumes. Late applications may not be accepted. Interviews will be held from 27th June 2023.

Band & Salary: Band 5 £26,500

Hiring Manager & Resourcer: Jay Roome & Laura Taylor

About Network Rail

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. When you're part of our team, you matter to us and you matter to millions. Watch our video to find out more!

About the function

System Operator are passionate about capacity. We craft tomorrow's railway to meet future needs of the rail industry. By understanding what the future requirements of the railway are, we can plan the long-term capability of the network, promoting the efficient use of network capacity. We improve the railway for the millions of people who use it every single day.

Who are we looking for?

We are looking for an enthusiastic and motivated individual who will be able to provide support and maintenance of our systems, users, and data to maintain their accuracy, completeness, and integrity.

What does the average day look like?

In this role you will maintain and update reference data for Capacity Planning’s systems to preserve and promote their accuracy, completeness, and integrity. As well as managing the creation, transfer, and validation of data to and between Network Rail and external systems. This includes assisting the implementation of systems development and communicating effectively with customers and stakeholders. You will assist in the provision of user support to users of Capacity Planning’s systems and any new systems introduced to the business. You will be investigating faults reported by users registered through the Service now reporting system, applying a priority to each, liaising with the reporter, and tracking that corrective action has been taken.

Day to day you will also monitor performance and availability of Capacity Planning’s systems on behalf of business users. You will provide system administration with regards to access security and supporting the efficient integration of Capacity Planning’s systems and processes. As well as undertaking continuous improvement activities which provide measurable benefit to the achievement of Capacity Planning's Business Plan. Overall, you will undertake the role in a way that is consistent with Network Rails behaviours.

What essential skills and experiences are required?

• Good analytical skills in a technical or systems related environment
• Educated to A level standard in a numerate subject·
• High level of computer literacy including ability to query and manipulate data

We would also like, but not essential.

• Knowledge and understanding of Capacity Planning’s systems
• Knowledge of Railway geography
• Knowledge of database systems

What can we offer you in return?

We have a range of benefits including:

• 28 days annual leave entitlement, plus Bank Holidays and five volunteer days

• My Benefits – our discounted online shopping site

• A range of discounted offers including, Healthcare offers, cycle to work, healthcare club discounted membership and other benefits

• Subsidies of up to 75% on rail and underground season tickets

• A range of pension schemes

• Two weeks paid reserve leave for our Armed Forces community

• Training, development and employee assistance programme available

• To learn about the benefits we offer please here.

A message from our Chief Executive, Andrew Haines:

“We want to be on the side of the passengers and demonstrate our leadership across the rail industry. We will be an organisation that is easy to do business with, and one where our people are proud to work.

To achieve these ambitions, we will work to increase the diversity of our workforce so that we represent the passengers that we serve up and down the country – because everyone matters.” (2020)

How to apply

Visit Evenbreak’s Career Hive should you need accessibility support to apply or should you require any reasonable adjustments/modifications, please contact [email protected]

Please note that all offers are subject to BPSS/ pre-employment checks (Right to Work verification, Employment history check, Basic Disclosure Check & Medical check (Including drug & alcohol screening)