Ecommerce Trading Assistant Basingstoke, England
Job description
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
You will be joining our growing eCommerce team assisting the e-commerce trading specialist and manger. You will review customer journeys, suggest improvements, support online merchandising, assist with day-to-day tasks, review online trading. Whilst playing a pivotal role to help improve the customer shopping experience. You will be focussing on GAME, so if you have a passion for all things gaming and are looking to grow your career in a fast paced and dynamic environment - look no further.
- Optimise site navigation, customer journey, merchandising of core pages and product placement to drive online sales.
- Support eCommerce Merchandisers in delivering seasonal promotions and price amendments across the website, in line with the company trading calendar.
- Suggest site improvement and impact positive change to customer journey during daily site walks.
- Complete data analysis of campaigns and online categories and share with key stake holders.
- Support eCommerce Trade team with merchandising the GAME Reward App.
- Setting up products on the GAME website, ensuring they are effective across all devices, consistent with similar product types and compliant with brand and partner guidelines.
- Working with the wider functions, ensuring the online customer experience is market leading.
- Be an active and positive contributor to the team, always willing to represent the ecommerce team and be prepared to go the extra mile.
- IT Literacy i.e. Excel, Word, Web based systems.
- A passion to work within the retail or gaming industry.
- Knowledge of video games (desirable).
- Able to work in high-pressure and fast paced situations.
- Keen eye to discover customer experience issues and flag them to the business.
Additional Information
An opportunity like this at Frasers is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits and take the team with you
- Own it and back it
- Not hesitate and act with purpose
- Be commercial and customer-focused.
