ECommerce Assistant

Kew Gardens are looking to recruit an Ecommerce Assistant to support the day-to-day Ecommerce operations and order fulfilment.

The role will involve the picking, packing and processing of customer orders, providing excellent customer service via telephone and email and working as part of a team to ensure orders are sent in a timely and professional manner.

Part-time hours per week

35 hours per week

Contract Type

Permanent

Salary

£21,374 per annum

Directorate

Marketing & Commercial Enterprise

Location

Kew Gardens, Richmond

Closing Date

18/06/2023

Documents

Employee Benefits - Enterprises.pdf
(PDF, 201.33kb)
ECommerce Assistant JD.pdf
(PDF, 164.65kb)

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More details

The ideal candidate would have experience working in a fast-paced E-Commerce environment, have a customer first approach, a keen eye for detail, be highly organised and have excellent written and verbal communication skills.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi.

The salary will be £21,374 per annum.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.