e-commerce manager New York, NY
Job description
About the Role
Creatd is looking for an E-Commerce Lister who will make our team stronger and be accretive to Creatd’s culture. A great fit for Creatd means you are open to learn and evolve your skills. You think abstractly and can execute tactically. You are emotionally intelligent and flexible to accommodate shifting priorities. You work without ego and value radical transparency— you seize any opportunity to add value to the collective.
We are a digital innovation team located in New York, New York with a passion for developing products that redefine how people interact with technology. As the parent company of Vocal, we have built and shipped products that influenced millions of people worldwide.
What you’ll do:
Manage daily responsibilities for assigned E-Commerce partners
Work cross-functionally across the company to set strategy, implement and manage an E-Commerce posting and sales procedure
Research antiquities and collector items to provide thorough, accurate, and well written listings for internet publication
Optimize item listings utilizing data analytics
Assist with all aspects of order management including dispute resolution and chargebacks
Review customer feedback and provide excellent customer service aligned with product knowledge, E-Commerce, and company policies.
Report marketplace performance metrics, define results, oversee marketing programs
The Ideal Candidate has:
Experience with product listings, web analytics, online marketing and E-Commerce tools
Exceptional attention to detail with excellent organization skills
Strong communication skills both oral and written
Must possess ability to create, analyze and comprehend marketplace trending
Analytically-minded; someone who is comfortable with data, results-driven and can navigate through ambiguity
Proficient in Google Suite of Analytics Tools, especially Google Sheets, and CRM Software such as Salesforce
About Creatd
Creatd, Inc. (Nasdaq:CRTD) empowers creators and brands through technology and data-driven innovation. Leveraging Vocal and our complementary digital businesses, the Creatd team works to provide benefits throughout the creative ecosystem. Since launching in 2016, Vocal has become home to over 1,000,000 creators around the world who use the platform to express their creativity and share stories that matter.
Learn more at https://creatd.com/
Benefits:
Health Benefits including Dental & Vision
Ongoing employee learning programs
Unlimited PTO
Location:
New York, NY
