Duty Manager (Cargo)

Duty Manager (Cargo) Belfast, Northern Ireland

Swissport International AG
Full Time Belfast, Northern Ireland 28276 - 35101 GBP ANNUAL Today
Job description

Overview:
Job Summary

To efficiently manage, motivate and engage staff to ensure delivery of customer airline targets whilst complying with all Company and customer procedures, policies and brand values.
Responsibilities:
Job Responsibilities
  • Control and monitoring of the shift and work activities
  • Accountability for production of accurate and detailed Handling Reports as and when required and of a standard suitable for forwarding to customers / internal senior management
  • Maintaining a strict cost control on labour and equipment whilst on shift and possession of foresight to plan ahead for fellow colleagues
  • Management responsibility for all staff, utilising available manpower and equipment resources through warehouse, ramp and office facilities to maximize productivity
  • Monitoring of sickness on a shift to shift basis, ability to conduct sickness interviews together with a thorough knowledge of the disciplinary process/procedures
  • Maintaining compliance in Health & Safety, Training and Quality whilst ensuring the relevant statutory, regulatory and company policy requirements are met
  • Maintaining excellent communication with all relevant stakeholders
  • Monitoring and control to ensure smooth operation of Reception
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.
Qualifications:
Qualifications and Competencies
  • High School diploma or higher
  • Minimum of 5 years experience within the industry
  • Thorough working knowledge of Cargo, Warehouse and Ramp processes
  • Effective leadership, organisational and communication skills, consistent with a very busy 24/7 Cargo Operation
  • Excellent knowledge of the Operation Office function
  • Good working knowledge of PC systems and Microsoft Office
  • Customer focus and quality awareness with high standards of quality and service level goals
  • Strong resource management and interpersonal skills
  • Ability to work in inclement weather

Duty Manager (Cargo)
Swissport International AG

https://www.swissport.com
Zürich, Switzerland
Warwick Brady
$5 to $25 million (USD)
10000+ Employees
Company - Private
Airlines, Airports & Air Transportation
1996
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