Driver Installer Leeds, England
Job description
The post holder will be responsible for their designated workload within their service area with access to support, advice and management from an appropriate senior member of staff. The post holder will work to professional standards and guidance at all times. The post holder will be responsible for providing and maintaining an efficient and professional support function for the assembling, checking and repairs of basic Assistive Technology equipment, ensuring discretion and confidentiality at all times. Key Responsibilities 1.
Driver Installer duties 1.1. At the start of each shift to carry out the appropriate vehicle checks and complete the vehicle record logs including checking oil, tyres and cleaning. Reporting faults and breakdowns immediately to a Manager. 1.2.
To ensure that equipment is moved and stored safe and securely both within the store and when loading, unloading and transporting equipment. 1.3. To ensure that the correct uniform is worn at all times whilst on duty. 1.4.
Ability to communicate effectively both face to face and on the telephone with customers, colleagues and carers/ relatives. To communicate with customers in a form and manner consistent with their level of understanding, culture, background and preferred ways of communicating. 1.5. To develop good communications and working relationships with assessing professionals (eg.
District Nurses, Occupational Therapists), to work to resolve problems and seek advice when required. 1.6. To work with staff onsite to train and develop regarding the safe fitting and installation of equipment. 1.7.
Ability to work within a customers property in a sensitive and appropriate way. 1.8. Delivery, installation and collection of equipment following the safe operating procedures pertaining to that piece of equipment. 1.9.
To demonstrate the safe operating use of equipment as per assessors request, leaving any appropriate instructions or documentation. 1.10. To ensure that the customer/ relative/ representative is able to use the equipment confidently before leaving the property. 1.11.
To report any concerns about the installation to the relevant assessor in the first instance. If unable to obtain advice, then you will contact the Duty Manager at LCES. 1.12. To deliver and collect items to and from various locations, amending delivery route/ sequence as necessary.
1.13. Use computer information systems (scanner) to track equipment and to document own deliveries and collections and to ensure that activity can be tracked electronically. 1.14. To undertake and complete tasks within defined timescales and standards and to meet any set delivery/ installation targets.
1.15. To be accountable for all equipment (scanners, laptops, tools etc) and stock belonging to the Leeds Community Equipment Service. To ensure equipment is transported securely and looked after with due care and attention. 1.16.
To transport safely and securely confidential client data for the purposes of installation ensuring you comply with Information Governance. 1.17. To assist and take instructions through training onsite in the assembling/installation of equipment to manufacturers instructions. To ensure equipment is positioned in a safe and secure area within the property.
1.18. To use knowledge/judgement to resolve any faults/repairs and to report to line manager where appropriate. 1.19. To liaise with clinical assessors, customers and carers/relatives with regard to the supply, delivery, installation and collection of equipment.
1.20. To comply with all duties under an employees responsibility under Health and Safety legislation and policies of Leeds City Council and LCH. 1.21. Ensure all health and safety requirements are adhered to, including Local maintaining the safety and security of the building eg.
signing in and out. 1.22. To ensure that equipment is moved and stored safe and securely both within the store and when loading, unloading and transporting equipment. 1.23.
Carry out duties as instructed through training provided, independently without routine supervision, but with someone generally available for reference. 1.24. To maintain appropriate records for audit purposes. 1.25.
To ensure fire regulations are adhered to. This may require acting as the nominated Fire Person depending on location and include weekly test of fire alarms and responding to alarms in buildings ensuring compliance with local procedures. 1.26. To complete first aid training as required.
1.27. To provide appropriate cover if required within an agreed area to maintain service provision. 1.28. To ensure all Local Operational Procedures are adhered to.
1.29. Complies with the Policies and procedures of the Trust. 1.30. To participate in audits within the scope of the role.
