Find More Than 10K+
United Kingdom Jobs

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

This is an exciting time to join St John with our new 10 year strategy underway and our ongoing digital transformation. We are looking for a Driver Education Administrator to join us where you will be responsible for handling volunteer and employee enquiries and bookings as well as administration relating to driver education at St John Ambulance. This role will also support the running of regulated courses, scheduling exams and processing enquiries from external stakeholders and organisations. The successful candidate will have demonstrable experience of carrying out high level administration within a complex organisation as well as strong time management and customer service skills.

We pride ourselves on being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work-life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid/flexible working, 33 days holiday - This will be pro rated (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first aid and mental health first aid courses, Blue Light and NHS online shopping discounts, cycle to work scheme, lifecare, mental health and wellbeing tools and volunteering days.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Educated to GCSE Level or equivalent with a Grade C/4 in Maths & English
• Experience of providing administrative support within a customer focussed environment
• Strong communication skills with the ability to liaise effectively and confidently with a range of internal and external stakeholders
• Good levels of IT literacy with intermediate level knowledge of MS Office
• Strong organisational skills with the ability to prioritise workload effectively

About The Role:

• Carry out a range of administrative duties to support the Driver Education Team relating to scheduling and preparing training courses. This includes assisting with training schedules and resourcing for volunteer and employee courses
• Respond appropriately to a range of telephone and e-mail enquiries, escalating where necessary
• Pre-course and post-course administration activities, including preparation of and processing training materials relevant to driver education courses in line with training schedules.
• Support the team to ensure that all systems containing training information are kept up-to-date for both internal and externally regulated requirements.
• Ensure that supporting files/ systems/ documents in relation to SJA standards and externally regulated requirements are administered and reports are produced within set timeframes.

About Us:

This is a fantastic opportunity to join a team of over 1,900 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

Find out more about us, including our Ask Me campaign, at www.sja.org.uk

For candidates or St John Ambulance volunteers wishing to apply, please apply below.

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces, Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note St John does not accept speculative CVs and will only consider CVs submitted for an advertised role.