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Job description

Doorperson 

Hourly salary of £12.00

This is a full time 39 hours/week position. Earliest start 5am and latest finish midnight.

The successful candidate must be able to work any shift within these hours (8 hours/day shift). 

Conrad London St James is in the centre of London and?one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.  

Located in the heart of Westminster, the new outlets within the hotel will offer its teams the opportunity to join one of this year's most exciting new and promising openings, with the support, standards and luxury service the Conrad is famous for. They will consist of: 

·         The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub 

·         The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside 

·         The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques 

·         The Orchard, for afternoon teas and lighter meals 

Attached is a video of our General Manager showing around the hotel.

Introducing Luxurious Elegance in London - Conrad London St.James - YouTube

A Doorperson maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests.

What will I be doing?

As a Doorperson, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Doorperson with the hotel property influences the Guest's first impression, and therefore, must ensure always offer a professional and welcoming disposition. Specifically, the Doorperson will perform the following tasks at the highest level of service:

Comply with Company brand standards at all times

Welcome guests on arrival and assist with their luggage

Maintain frequent contact with regular Guests and visitors

Park Guests' cars on the hotel premises, as required

Provide a driving service to Guests, as required

Ensure cleanliness and safety of all hotel vehicles

Keep up to date on all hotel services as well as VIPs and special events

Be knowledgeable on external locations, attractions, and landmarks in the vicinity

Project a professional manner with an emphasis on hospitality and guest service

 

What are we looking for?

A Doorperson serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience working within the hotel, leisure, and/or retail sector

A valid driver's license with no outstanding driving restrictions or infringements

Meticulous personal presentation and strong communication skills

Strong good communication skills

Calm, courteous, and discreet demeanor

A good knowledge of the area and the country in general, preferred

A passion for working on team as well as autonomously

About Conrad St James

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalised service to provide exceptional travel experiences all over the world. The hotel is renowned for its excellent service Conde Nast number 11 and Trip Advisor number 27 and is the Top 5% of hotels in London and the Top 10 % in the world.