Door Supervisor Stoke-on-Trent, England
Job description
Are you a people person? Do you have customer service experience, and excellent communication skills?
Could you represent our brand, and ensure an excellent customer experience at our client’s venues?
We are looking for natural communicators, problem solvers and positive attitudes to join our team and support the re-opening of the hospitality industry.
We will elevate your natural skills, investing in a recognised training and licensing programme for you, providing you with all the knowledge you need to help support the return of our much-loved hospitality businesses.
Candidates should be able to commit to regular weekend working.
As a Door Supervisor you will be an essential part of the venue and team, maintaining a high level of customer care and safety. This is a fantastic opportunity to join a rapidly growing organisation.
The candidate must:
· Be able to build a rapport with clients and licensing officers.
· Have excellent communication and customer service skills.
· Demonstrate the ability to work on their own initiative and as part of a large team.
· Provide a 5-year checkable work history.
Key Tasks include:
· Providing a professional and friendly welcome to the venue
· Screening a person's suitability to enter the event or venue.
· Liaising with clients, customers, and colleagues
· Conducting searches for unauthorised or illegal items
· Responding to incidents within the queues or audience
· Acting as a point of customer support and handling incidents inside and outside of the venue
· Providing a security presence to ensure the safe running of the venue and enhancing the customer experience.
Contact us today on 01253 982211
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-30 per week
Salary: £11.00-£13.00 per hour
Benefits:
- Company pension
- Flexitime
- Sick pay
Schedule:
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)
Experience:
- security: 1 year (preferred)
Licence/Certification:
- SIA (required)
Work Location: In person
Reference ID: DS-Stoke
