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Job Description

Post: Support Worker

Hours: Variable

Responsible to: Registered Manager

Serendipity Care and Support are looking for enthusiastic applicants with a positive approach and commitment to improving people’s lives. Previous experience in care is an advantage, but not essential as full training will be given. NVQ level 2 in Health and Social Care is desirable but not essential with a view to working towards it. Key duties will include:

Main duties and responsibilities:

• Providing quality support to service users in their daily living, within their homes within the community.
• Areas covered are Pyle, Porthcawl, Cefn Cribwr, Cornelly, Brackla, Bridgend, Cefn Glas, Maesetg, and Nantyffyllon.
• Driving licence and own vehicle.
• Successful applicants are required to provide an enhanced disclosure met by employer.
• To work together with team members carrying out designated tasks involving direct care.

• Promoting independence with dignity and respect, robustly encouraging control and choice.
• To contribute to the planning of care for individual residents and maintaining care records on residents where appropriate, including reporting of any observations made.
• To act in an emergency by notifying the emergency services, Operational Director and/ or Registered Manager.
• Function effectively as part of the team working flexible shifts including night duties, weekends and bank holidays.
• Observe and ensure that care standards are maintained in respect of personal hygiene and food hygiene.
• To carry out duties which may be required under the direction of the Registered Manager or by an individual acting on their behalf.
• To work in accordance with the Care Council for Wales Code of Practice and Serendipity Care’s policies and procedures.
• To participate in supervision and attend training and education as identified at annual appraisals and/or by the organisation.
• To achieve or sign up to NVQ 2 or equivalent within one year of employment at Serendipity Care and Support Ltd.

Required licence or certification:

• Driving License