Domestic Assistant London, England
Job description
JOB TITLE Services Assistant
REPORTING TO Home Manager
Work collaboratively as part of a team supporting the Home Manager in order to
JOB PURPOSE
maintain the smooth running of the Domestics department
Hours 35 Hours a week on a seven day a week rotational basis
Introduction
This Job Description is intended to provide a clear framework for the job holder and their manager to guide them in the
requirements of the job.
It indicates only the main responsibilities and competencies of the post.
It is not intended to be an exhaustive list of tasks, procedures and policies. It is the job holder’s responsibility to ensure that
they are familiar with all procedures and policies relevant to the job.
Overview of Main Responsibilities (What the job involves)
Cleaning Dusting from high level to low level throughout bedrooms, corridors, lobbies, all common
areas and staff areas, dust around and under objects, fixtures and fittings, including light
fittings. Take reasonable care when moving objects
Vacuum clean throughout following dusting to all areas
Clean vinyl flooring with appropriate equipment and chemicals to approved procedure
Wash and disinfect hand wash basins, sinks, taps, worktops, fridges, surfaces.
Remove visible lime scale from taps, shower fittings, kettles etc., as necessary
Clean toilets, pedestals, wash basins paper towel and soap dispensers (including the
underside) and taps.
Fill paper towel dispensers and soap containers
Empty all waste bins and place waste in main containers
Clean Picture frames, windowsills and shelving
Clean inner surface of glass window pane and frames to all rooms
Clean skirting boards, radiators and all paintwork, i.e. doors and frames.
Assist with distribution of laundry / linen as directed by Senior Domestic Officer
Follow instructions of Senior Domestic Officer for any other reasonable duties as directed.
Assisting Residents Assist with meal times as directed by the Nurse in charge
Engage with residents using positive interactions
Attend residents call buzzer and notify the Nurse in charge
Professional Work on floor as directed by Home Manager
Responsibility
Demonstrate an awareness of SOVA
Observe infection control policy and procedures
Observe hygienic working practices and COSHH regulations
Maintain specified quality standards
Check quality of linen and report damages to Home Manager
Notification of faulty equipment to Home Manager
Adhere to company’s Health and safety policy and report any accident that may occur.
To be punctual and arrive to work in good time
Report sickness directly to the Nurse on duty during working hours
To be familiar with, and adhere to the policies and procedures of the Laundry department.
Maintain professional competence and knowledge.
Raise any issues of concern to supervisory staff
Working with Work collaboratively and as part of a team with all colleagues in order to maintain the
colleagues smooth running of the Services
Relevant Competencies (How the job needs to be done)
Performa Maintain high standards of professional practice,
nce Focus
Regularly review personal development and training needs with Home Manager
Undertake and co-ordinate regular development activities including on the job, mandatory
training, relevant courses and qualifications
Communication At all times communicate with colleagues in a constructive and respectful manner.
To undertake all duties and interaction with employees , partner providers and service
users fairly, without discrimination and with due regard to Mission Care’s diversity and
equality employment and service polices
Planning and Ability to follow instructions ensuring work is completed in a timely manner
Organisation
Prioritise duties
Professional and Personal .A mature and responsible attitude to work
Experience
Knowledge of “COSH”
Ability to perform tasks of a physical nature
Ability to follow instructions with accuracy
Take ownership for resolving issues
Positive “Can do attitude”.
Understanding of health and safety regulations
Proven experience of working in a Domestic environment
Notes
This Job Description may be reviewed and amended from time to time to meet operational requirements. Any changes will
be confirmed in writing.
The job holder shares responsibility with Mission Care for making suggestions to improve the effectiveness of the post.
Please sign below to indicate your acceptance of this Job Description:
Name: Signature: Date:
Manager: Manager’s Signature: Date:
