Domestic Abuse Outreach Worker Saint Helens, West Midlands, England
Job description
Support Network – Safe2Speak Domestic Abuse service
Since 2011, we have been coordinating & delivering Safe2Speak, the specialist domestic abuse service in St Helens. Safe2Speak are a team of trained domestic abuse advisers, working in partnership with a range of agencies to safeguard and protect victims of domestic abuse. The team is made up of Independent Domestic Violence Advisers (IDVA’s), Domestic Abuse Outreach Workers, a Risk Identification Officer and trained helpline and refuge accommodation-based staff including Refuge Coordinators and Key Workers.
The service is delivered by Torus, but service users do not need to be a tenant of Torus to access the services. Safe2Speak works to support anyone that is affected by domestic abuse, regardless of their gender, race, religion, beliefs or sexual orientation. We provide a free service that is confidential, supportive, informative and non-judgemental.
The team offer one to one advice to victims, offering emotional, practical and safety support
- Provide a high-quality professional service to people and families often with complex needs who have been assessed at high risk of domestic abuse.
- Represent clients at the Multi Agency Risk Assessment Conference (MARAC)
- Provide specialist knowledge and advice to other team members, key partners and clients.
- Keep up to date with legislative changes and best practice regarding domestic abuse.
- Share own knowledge, skills and professional updates, to support up-skilling and development within internal and external teams.
- Raise awareness of domestic abuse and its effects on people and families.
- Experience of working and engaging with people and families with complex needs and or challenging behaviour suffering domestic abuse
- Knowledge of domestic abuse legislation and best practice
- Track record of managing a caseload, including support planning, risk assessing and multi-agency working.
- Experience of crisis management, risk minimisation and of making decisions in difficult situations
- Evidence of managing personal resilience when dealing with difficult situations and identifying mechanisms to deal with these
- Knowledge and experience of Safeguarding Practices and Procedures
- Track record of building a rapport with clients whilst maintaining professional boundaries
We offer a modern workplace that is challenging, supportive and gives you room to grow your skills – along with a package of benefits that shows how much we value your contribution and care about your wellbeing, such as:
- 25 days holiday rising to 30 plus bank holidays (pro rata)
- Holiday purchase scheme
- Company Pension Scheme
- Company life assurance
A growth and regeneration group with a strong social purpose, Torus works in partnership with Liverpool City Region and the North West to improve lives and create thriving, vibrant communities through support, investment, development and regeneration.
We own and manage around 40,000 homes in Warrington, St Helens, Liverpool and beyond, making Torus the region’s largest affordable housing provider.
Profits generated by group members Torus Developments and HMS are reinvested into our charitable arm Torus Foundation, a community anchor institution, to fund projects that build social capital and fulfil our mission of ‘growing stronger communities’.
Great Torus people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us.
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;
- Right to work verification
- Qualification certificate check
- 2x Completed references
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s
The Torus Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Each successful applicant will be subject to a relevant Disclosure and Barring Service (DBS) check along with other relevant employment checks.
