Document Advisor Birmingham, England
Job description
Document Advisor
Birmingham
As a Barclays Document Advisor, you will be working within Trade Operations UK who are responsible for the Client Servicing and the front and back end processing for Trade Finance products. Within this role you will be working in a team environment, dedicated to processing high volumes where you will be responsible for undertaking a pre scan check on documents, scanning, indexing and matching prints to files.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
• Processing importing and/ or exporting collections and Letters of Credit work accurately
- Performing pre-scan checks on inward mail received under Collections and Letters of Credit where necessary
- Issuing release notes
- Verifying documents
- Preparing scan cover sheets
- Performing necessary anti-money laundering checks, and identifying fraudulent documents
- Contacting customers and other areas of the bank to resolve issues identified by yourself or BSS
• Solid attention to detail
- Good communication skills both written and verbal
- Good organisational ability
- Excellent PC skills, including Microsoft Office
• Previous experience of working in a Trade environment is desirable
- Previous experience of working in a customer-servicing environment is desirable
Where will you be working?
Barclays Snowhill is at the heart of the professional district and commands a workforce of around 1000. With great transport links to Birmingham Grand Central and Snowhill train stations as well as the local metro. Our office has a dedicated staff coffee shop and deli and break out areas for staff. There is also a presentation theatre for client and staff events. Our office boasts a great working environment as well as opportunities to network across the city.
#LI-Hybrid
