Doctors Receptionist

Doctors Receptionist Cardiff, Wales

Clifton Surgery
Full Time Cardiff, Wales 10.42 GBP HOURLY Today
Job description

We are looking for a part time receptionist to work at the surgery for two full days per week, Tuesday and Friday and half day, Thursday afternoon.

You will need to be well organised, reliable and enthusiastic to join our busy team in the Roath area of Cardiff.

Previous experience in a GP practice desirable but not essential as full training will be given.

We have a very hard working, dedicated team at the surgery offering a very supportive environment in which to work, with an emphasis on a positive work-life balance.

Please feel free to contact the surgery for an informal conversation if you require any further information about the role.

Job Summary:

The purpose of the role is to:

  • Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team
  • Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving Practice workload and staffing levels:

  • Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
  • Maintaining and monitoring the Practice electronic appointments system
  • Processing personal and telephone requests for appointments, home visits and telephone advice calls and ensuring callers are directed to the appropriate healthcare professional
  • Processing and distributing incoming (and outgoing) mail
  • Taking messages and passing on information
  • Filing and retrieving paperwork
  • Processing repeat prescriptions in accordance with Practice guidelines
  • Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
  • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
  • Re-stock consulting rooms with forms as required
  • Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning
  • Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy
  • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Please feel free to contact the surgery for an informal conversation if you require any further information about the role.

Applications to be presented via a CV and covering letter.

Alun Bevan

Practice Manager

Job Types: Part-time, Permanent
Part-time hours: 24 per week

Salary: From £10.42 per hour

Schedule:

  • 10 hour shift
  • No weekends

Experience:

  • administration/office: 1 year (preferred)

Work Location: In person

Application deadline: 28/04/2023
Reference ID: Suitable references will be sought for the successful candidate and a DBS will be required before commencing working at the surgery.

Doctors Receptionist
Clifton Surgery

Related Jobs

All Related Listed jobs

Picker/Packer
Gapp Heywood Today

Gapp is acting as an employment business and are recruiting for Picker and Packers in Heywood, OL10Main duties are Picking and packing goods, general warehouse duties: moving stock aroundDays: 9am to...

Client Relationship Manager
Alexander Lloyd Darlington Today

Alexander Lloyd are partnered once again with a well established Pensions Administration Service in the North East in search for a Pensions Client...

Chef De Partie
The Malt at Landywood Holly Lane Today

Chef De Partie -Chef De Partie job role: You embrace learning and developing within your role.You can deliver high quality fresh food within a high-volume busy environment.You inspire the team to...

Kitchen Porter
Porthead tavern : Hamiltons Irvine, Scotland 10.8 GBP HOURLY Today

You will use your own initiative to make sure your area and the surroundings are well maintained always cleaned to the highest standards.

CAD Design Draughtsperson
Imenco UK Ltd Aberdeen, Scotland 21870 - 24000 GBP ANNUAL Today

Dynamic department attitude where sales and customers are focused on. Provide technical support to other engineers, project managers, manufacturing, and sales.