Divisional Director - Corporate Security London, England
ICTS (UK) Ltd
Full Time
London, England
10.56 - 12.04 GBP Today
Job description
Summary
Salary:
Competitive
Location:
National scope - Head Office in London
Region:
London
Vacancy Group:
Management
Date Posted:
12/06/2023
Reference:
12227
Description
Reporting to the Executive Director, Corporate Security the successful candidate will be directly responsible for the management and delivery of the Corporate Security business in the UK. This role has National Coverage.
Liaising with both the client/customer and ICTS stakeholders, the Divisional Director will be highly commercially and financially astute and have a high degree of customer service excellence in order to develop and drive performance targets within the team. A hands-on and accountable professional that recognises the balance of acting at pace within the client environment alongside due diligence, safety protocol and stable delivery within a tight budget.
The ideal candidate will demonstrate a proven track record in the successful delivery of contracts of this magnitude in both service delivery and transformation. The ability to evidence previous, successful innovation, strategic direction and results is imperative.
The role is very hands on and will require the Divisional Director to be visible within the account at all levels.
Key Duties and Responsibilities:
- Provide operational direction to the ICTS regional management teams including quality, training and administration.
- Manage the contract SLA’s and Master Service Agreement’s
- Promote and embed the values of ICTS throughout the contract, whilst engaging with and demonstrating the client’s leadership principles.
- Identify and facilitate continuous performance improvement and best practice in line with the contract KPI's.
- Act as both advisor and conduit for the client/customer security and promote integration of the ICTS security provision to bring advancements in technology and approach to the contract.
- Be fully accountable for contract governance and compliance.
- Work closely with ICTS Head Office functions including Finance, HR, Business Assurance.
- Ensure adequate training, development and succession planning is in place across the account.
- Liaison with the Business Development Director to engage with potential bids and tenders.
- Encourage and contribute to positive news and actively engage and contribute to the ICTS newsletters, surveys, award schemes and literary submissions.
- Co-ordinate with the wider KAM team within Europe to better develop “one ICTS” solutions and approach for the contract.
- Retain overall responsibility for professional matters across their operational sector, including adherence to ISO QM, BCMS, and Environmental policies, manage and monitor the service provision, performance and employees in accordance with the requirements of the Company’s Health and Safety Policy.
- Provide detailed and timely reporting to the Executive Director on performance to present a targeted, results driven approach.
- Manage operational segment financial performance and the effective allocation of financial resources. Monitor end of month financial processes, including budgets, payroll, & invoicing, through the effective utilisation of internal platforms.
- Provide professional business cases identifying opportunity for growth and diversity and work with the Bid Team on ICTS tenders.
- Engage and cooperate with Recruitment team to ensure accurate recruitment numbers are relayed.
- Represent ICTS as required in internal and external events.
- Undertake professional development and training appropriate for the successful delivery of the role.
- Comply with Company Policies and Procedures and site-specific procedures.
- Provide a positive contribution towards maintaining an environment of equal opportunity, in accordance with the Equal Opportunities and Diversity policy.
- Undertake research, monitor, and report on the external environmental factors impacting the contract / business (e.g., Employment, competitor, social, economic and political environment).
- Undertake such duties at the direction of the Executive Director appropriate to the level and character of work, which may reasonably be required by the Corporate Division and the business.
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
In order to apply for this vacancy, you must be able to supply the required answers to the following questions:
- Can you provide original evidence of your right to work within the UK?
ICTS (UK) Ltd
www.ictseurope.com
Heathrow, United Kingdom
$1 to $5 million (USD)
1 to 50 Employees
Company - Public
Security & Protective
