Dispatcher San Rafael, CA
Job description
Join the dynamic team at Vivalon as we grow in Northern CA. Vivalon has been voted the best non-profit in Marin for 2022. Also recognized as one of the Best Places to work in the North Bay, we offer a dynamic team-oriented environment where we get to make a positive impact on people’s lives every day.
We are looking to hire a full-time Dispatcher. The dispatcheris responsible for the dispatch of assigned transportation contracts and services. The dispatcher may have responsibility for working more than one contract. Larger contracts are described below; additional current and future contracts will be assigned according to business needs. This position is safety sensitive and subject to our drug and alcohol testing program.
Qualifications:
- Experience in a scheduling, dispatch, or equivalent environment; transportation experience is desired.
- Working knowledge of scheduling and dispatch software (or equivalent) as well as dispatch procedures is desired.
- Able to provide leadership and direction for co-workers as needed.
- Able to ensure compliance with internal policies and procedures and federal, state, and local regulations.
- Able to skillfully assess client needs, driver availability, and traffic and routing issues in providing direction and instruction to drivers in real-time.
- Able to apply good judgment in a fast-paced and quickly-changing environment, while managing multiple tasks, coordinating between multiple individuals, and maintaining a high standard of accuracy.
- Demonstrated ability: to establish and maintain positive relationships with customers, clients, coworkers, and the public; work cooperatively with others and productively resolve conflict.
- Excellent customer service and communication skills, including pleasant, professional telephone and interpersonal manner.
- Ability to maintain confidentiality, exercise discretion, and demonstrate good judgment.
- Basic computer skills, including Word and Excel, and database experience.
- Obtain and maintain a familiarity with the service area.
- High School degree or equivalent.
- Submit to a background check and fingerprinting and upon hire demonstrate eligibility to work in the United States.
Compensation and Benefits
- $20 - $24/hour depending on experience.
- We offer a comprehensive benefits package that includes medical, dental, vision, chiropractic, life, retirement, paid time off and holidays, and more.
Vivalon is an equal-opportunity employer
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
COVID-19 considerations:
All Vivalon employees must be vaccinated against COVID-19.
Work Location: In person
