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Working Title: 911 Dispatcher
Job Class: Radio Communications Operator
Agency: Public Safety Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted: 06/09/2023
• Closing Date: 06/20/2023
• Hiring Agency/Seniority Unit: Public Safety Dept / Pub Safety AFSCME Radio Com Op
• Division/Unit: Rochester District 2100 / Roch Region Comm Cntr Team 2
• Work Shift/Work Hours: Variable
• Days of Work: Variable, Rotating Shift
• Travel Required: No
• Salary Range: $26.69 - $34.79 / hourly; $55,728 - $72,641 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 225 - Pub Safety Radio Comm Operator/AFSCME
• Work Area: 2900 48th St NW Rochester, MN
• FLSA Status: Nonexempt
• Telework Eligible: No
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

This announcement will be used to fill multiple positions at this location.

To provide communications for all agencies which utilize the State Patrol Communications System and to assist agencies in processing criminal information. Receives emergency calls from the public requesting policy, fire, medical or other emergency services. Determines the nature and location of the emergency; determines priorities, and dispatches police, fire, or EMS or other emergency units as necessary, in accordance with established procedures using a Computer Assisted Dispatch (CAD) system. Maintains contact with all units on assignment, maintain status and locations of all units. Answers non-emergency calls for assistance and information. Also, enters and updates and retrieves information from a variety of computer systems and monitors several complex public safety radio frequencies. Also, operates a variety of communications equipment, including radio dispatch consoles, E911 telephones and computer systems in 24/7 facilities. Assists with the public in obtaining assistance or information they require pertaining to emergency and non-emergency situations.

Minimum Qualifications

Successful applicant will have the following:

NOTE: Applicants who meet the above minimum qualifications may be contacted to complete a behavior based pre-screening assessment and a timed typing test. Applicants who successfully pass the pre-screening assessment will be invited to interview.

Preferred Qualifications

Physical Requirements

Additional Requirements

This position requires successful completion of the following:

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Marcia Reding at [email protected].

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Marcia Reding at [email protected].

About Public Safety Dept

The Minnesota Department of Public Safety is a large and complex agency dedicated to prevention, preparedness, response, recovery, enforcement and education.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] and indicate what assistance is needed.

For accommodations or questions about accessibility specifically relating to this job announcement, please email the Affirmative Action Division at [email protected] or call 651-201-7136.