dispatcher

dispatcher Fairbanks, AK

State of Alaska
Full Time Fairbanks, AK 52143 - 12.04 USD MONTHLY Today
Job description

The Emergency Services Dispatcher I (ESDI) serves in the Airport Communication Center as the primary communication link between the airport, our tenants, the public, Airport Police and Fire, and other airport entities. ESDI will utilize multiple computer systems on a daily basis, transmit, receive, evaluate, and relay information concerning law enforcement activities and public safety to, from, and between Airport Police and Fire units, other state agencies, emergency units, law enforcement agencies, the public, and airport tenants by means of telephone, radio, and/or computer.

Airport dispatch is a 24/7 operation, which involves shift work – including working nights, weekends, holidays, and potential overtime.

Providing professional public safety services to the Fairbanks International Airport community
Integrity – Honest and uncompromising ethical performance of our duties, in word and action
Service – Dedication to the provision of quality emergency services to the FAI community
Courage – Conviction to act in the face of danger and adversity
Respect – Faithful performance of our profession without biases and respect for all
Vigilance – Against threats to the airport community and in preparation for emergencies

Benefits of joining our team:
Dedicated employees striving for the same goal, training oppurtunities available, work schedules vary and include 7 hour or up to 12.5 hour work days with three (3) or four (4) days off per week. The satisfaction and rewards gained from the ESDI position is from helping others in a time of need.

Our dispatch center borders the main runway at Fairbanks International Airport and located inside the Airport Response Center. The dispatch center is completely self contained, offering a full kitchen and restroom facility.

Who we are looking for:
  • Excellent written and oral communication skills.
  • The ability to handle multiple tasks with deadlines and changing priorities.
  • Experience operating multi-frequency and multi-agency radio systems and equipment.
  • One year of experience working with computer databases and operating a multi-line telephone system.
  • Must be willing to work shifts, including nights, weekends, holidays, and potential overtime.

Minimum Qualifications

Two years of work experience. This experience must include six months of experience that entails clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
AND
The ability to type at a net speed of 30 words per minute with no more than three errors per minute.

OR

Any combination of education from an accredited college (three semester hours or four quarter hours equal one month of experience), vocational education (150 hours equal one month of experience), and/or work experience may substitute for up to 18 months of non-specific work experience.

Special Note:
Specific positions in this job class may require incumbents to be Emergency Medical Certified, Emergency Police Certified, or Emergency Fire Dispatch Certified.

Shift work may be required.

A background investigation will be required upon initial employment.

This job class requires individuals to multitask and maintain emotional control and composure to work effectively during emergencies, crisis situations, and/or extremely stressful conditions.

Additional Required Information

Typing test certificate with proof of required 40 wpm, with 3 or fewer mistakes;
A copy of any relevant training certificates as indicated in Supplemental Questions;

Applicants are required to upload a cover letter within their application for this position on WorkPlace Alaska. In your cover letter, in professional business format, detail how you possess the desired competencies as listed in the "Who we are looking for" section, as well as how you meet the minimum qualifications for this position, along with clarification of your words per minute typing test.

The cover letter will be considered as a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. Applicants who do not submit a clear, well-organized, and informative cover letter meeting the requirements detailed above with their Workplace Alaska application will not be considered for an interview.

BACKGROUND CHECK & APSIN:
Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

***The successful candidates must pass a comprehensive background investigation, which includes a criminal history check.***

Contact Information

Craig Lewis
Fairbanks International Airport
Chief of Police & Fire
907-474-2530
[email protected]


Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits
  • Health insurance, which includes employer contributions toward medical/vision/dental
    • The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information.
      • AVTEC
      • Confidential
      • Correctional Officers
      • Marine Engineers
      • Mt. Edgecumbe Teachers
      • Supervisory
      • Unlicensed Vessel Personnel/Inland Boatman's Union
      • Exempt employees (not covered by collective bargaining)
    • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
      • General Government
      • Labor, Trades and Crafts
      • Public Safety Employees Association
      • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
  • Group-based insurance premiums for
    • Term life (employee, spouse or qualified same sex partner, and dependents)
    • Long-term and short-term disability
    • Accidental Death and Dismemberment
    • Long-term care (self and eligible family members)
    • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits
  • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See http://doa.alaska.gov/drb/retirement/index.html for additional information
Paid Leave & Other Benefits
  • Personal leave with an accrual rate increase based on time served
  • Eleven paid holidays a year
  • Gym discounts at participating fitness providers in multiple locations throughout the state.

See http://doa.alaska.gov/drb/ghlb/employee/health/gymListing.html for additional information

Apply Here

About State of Alaska

CEO: Bill Walker
Revenue: Unknown / Non-Applicable
Size: 10000+ Employees
Type: Government
Website: www.alaska.gov

dispatcher
State of Alaska

www.alaska.gov
Anchorage, AK
Bill Walker
Unknown / Non-Applicable
10000+ Employees
Government
State & Regional Agencies
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