dispatcher Saint Augustine, FL
Job description
St. Johns County Board of County Commissioners is seeking a Communications Officer for our Fire Rescue Communications Center in St. Johns County, St. Augustine, Florida.
St. Johns County residents enjoy a healthy quality of life with many perks including the #1 rated public school system in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation’s oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County!
The St. Johns County Fire Rescue Communications center answers all incoming emergency and non-emergency calls, including 911 calls. Communications Officers receive and process calls for service while dispatching fire and medical apparatus, including marine rescue units. Employees work in a fast paced, team oriented environment to serve the citizens and visitors of St. Johns County.
The newly selected Communications Officer will go through an extensive training program including Emergency Medical Dispatch, CPR, and Florida Department of Health Public Safety Telecommunicator certification.
Examples of Duties:
The ideal Communications Officer candidate must possess St. Johns County’s core values of compassion, innovation, and trustworthiness and must work well in a collaborative team environment. Some of the duties of a Communications Officer include:
- Answers all incoming calls for Fire Rescue Communications, including 911 calls; receives and processes emergency and non-emergency calls; ensures compliance with standard operating procedures and county policy.
- Dispatches fire and medical apparatus, including marine rescue units.
- Operates Computer Aided Dispatch to log events and records time and information.
- Monitors and assists field units during on-scene activities; accounts for apparatus.
- Monitors law enforcement, fire, animal control, and other radio communications channels.
- Assists the general public by providing information, available resources, or referral to other agencies; assists the general public and other agencies during inclement weather, hurricanes and other disasters.
- Maintains a full-time presence on the job.
- Performs other duties as assigned.
Typical Qualifications:
Candidates for the Communications Officer position are encouraged to apply if they meet the following minimum qualifications:
- High school diploma or equivalent recognized certification.
- Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having had a similar position for one to two years.
- Possess and maintain APCO Emergency Medical Dispatch certification and State of Florida Public Safety Telecommunicator certification. May be hired at pay grade 11 with “Trainee” designation until certified, for a period not to exceed one year.
- Must possess and maintain a valid Florida driver’s license and any other endorsements necessary to legally operate vehicles used while assigned to this position.
- Must possess good interpersonal and communication skills in order to serve others.
- Must be able to comprehend, speak and write the English language.
- Must be able to operate a computer.
NOTE TO APPLICANTS:
Candidates may apply through St. Johns County’s Online Application System: https://www.governmentjobs.com/careers/sjcfl
Applications must be submitted through St. Johns County’s Online Application System in order to be considered. Paper documents, emailed resumes or otherwise are not accepted in lieu of an application. All applications must be submitted before the advertised closing date.
St. Johns County Board of County Commissioners is a drug free workplace and equal opportunity employer.
All employment actions are taken without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information.
Job Type: Full-time
Pay: $39,810.35 - $41,825.74 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Overnight shift
- Overtime
- Weekend availability
Work Location: In person
About St. Johns County Board of County Commissioners
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: Company - Public
Website: www.co.st-johns.fl.us/commissioners
