Job description
Job Duties:
- Answer phone calls and assist callers with inquires:
Such as taking stat information, sending reports, and helping with other questions.
- Call patients to schedule Home Call appointments.
- Enter stats and Home calls in our system.
- Enter stat information on Spreadsheet, disptach stat calls, and track and monitor stat progression.
- Research daily STATS to ensure they are entered as STATS in EMR system.
- Document dispatch and arrival times of all stats.
- Enter Requisitions into EMR system.
- Create new patient accounts as needed in EMR system.
- Call in Criticals to facilities.
- Dispatch and schedule pickups for covid/other assignments to couriers.
- Scan Requistions and billing Information
- Ensure that all home calls and stats have been assigned and completed in timely fashion.
- Other duties as assigned.
Requirements: Customer service skills, computer skills, phone etiquette, one plus years medical background is a must.
About Diamond Medical Laboratory
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.diamondmedicallabs.com