dispatcher Leesburg, FL
Job description
***All interested applicants MUST complete an employment application to be considered for the position***You may apply online at www.leesburgflorida.gov
The primary responsibility of this position is to receive, process, transmit and/or dispatch 9-1-1 emergency and non-emergency calls for police via telephone and other communication devices. This position involves receipt of law enforcement calls and response to typical situations associated with the emergency/non-emergency telephone caseloads. Requires a high school diploma or General Education Diploma.Requires six (6) months or more experience in general clerical and administrative skills, office and customer service experience. Public Safety dispatching or 911 call center experience is preferred. Communication, typing and computer skills emphasized. Must have the ability to multi-task and thrive in a fast-paced environment. Must have the ability to remain calm and professional in a variety of situations. Must be able to type 35 correct-words-per-minute(cwpm) and maintain that typing speed throughout employment. State of Florida 911 Public Safety Telecommunicator Certification is required within one (1) year of hire date. Must obtain Criminal Justice Information System Certification and D.A.V.I.D. Certification within three (3) months of hire date. Must pass an intensive police background check. Must be able to work 12-hour shifts including weekends/holidays. Requires a valid State of Florida driver license and satisfactory driving record as a condition of initial and continued employment. Hours/Days: Shifts include 7:00 a.m. to 7:00 p.m.; 7:00 p.m. to 7:00 a.m.; or 12:00 p.m. to 12:00 a.m. Will primarily work 12:00 p.m. to 12:00 a.m. for the first year of employment.
Job Type: Full-time
Pay: $20.24 - $28.02 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
- Weekend availability
Application Question(s):
- Are you able to type a minimum of 35 CWPM?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- Florida Driver's License (Required)
Work Location: One location
About City of Leesburg
CEO: John Christian
Revenue: $100 to $500 million (USD)
Size: 501 to 1000 Employees
Type: Government
Website: www.leesburgflorida.gov
