dispatcher Wilmington, MA
Action Ambulance
Full Time
Wilmington, MA
45499 - 36241 USD ANNUAL Today
Job description
General Function
Accept, Process, Triage and assign emergency and nonemergency requests.
Accept, Process, Triage and assign emergency and nonemergency requests.
Major Responsibilities
- Dedication to the Action Ambulance Mission
- Dedication to the Action Ambulance Vision
- Dedication to the Action Ambulance S*T*A*R C*A*R*E values
- Dedication to the Baldrige Criteria for Performance Excellence
- Understand the concepts of System Status Management (SSM)
- Interface and effectively communicate with all team members
- Follows NAED guidelines
- Follow the Policies and Procedures set forth by Action Ambulance.
- Proactively manages resources to minimize response times
- Is thoroughly familiar with Zoll’s Computer Aided Dispatch software.
- Effectively interfaces with Action team members, patients, and external customers including members of local E-911 Public Safety Answering Points (PSAPs).
- Related duties as assigned
Interactions
This position requires daily interaction with all team members, key customers, patients, and other stakeholders.
Qualifications
- The Communications Center Team Members will have the following skills as a minimum a High School diploma.
- He/She must currently be or have been a certified EMT and Certified in EMD and have excellent area knowledge.
- He/she must be able to effectively communicate with staff, managerial team members, and external customers verbally and in writing.
- He/She should have in depth knowledge of computers, MS Office applications, and Zoll’s RightCAD system.
Working Conditions: This position is an hourly paid position.
Physical Requirements:: None Specific.
Disclaimer:
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as comprehensive inventories of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Action Ambulance Service, Inc. has the sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
About Action Ambulance
CEO: Michael Woronka
Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: Company - Private
Website: www.actionems.com
Action Ambulance
www.actionems.com
Wilmington, MA
Michael Woronka
Unknown / Non-Applicable
201 to 500 Employees
Company - Private
Health Care Services & Hospitals
