Job description
Your role in the show ‐ Joining the team at Mylahore means that you’re part of the Mylahore family. When we invite friends and family into our homes we think of them as guests and we act accordingly. So, when our guests choose to come and dine with us, we treat them like their guests in our house.
At Mylahore we promise to provide a “welcomtastic” place for all our guests and our teams, and being cast in the role of a bartender in the team, means that you’ll be the key to making this promise a reality, time and time again.
Sure, you’ll be providing timely, accurate and friendly service while preparing the highest quality beverages and desserts for our guests. But far more important is how you view your role in helping our guests have the most incredible experience possible when they’re with us. You are the face of Mylahore to our guests, the heart and soul of how we do what we do.
You’ll work closely with your fellow Mylahore family members, ensuring the highest standards are met and exceeded; driving our guests experience into orbit which in turn makes all of us successful. And, you’ll be having fun whilst you work because having guests over to eat should never be a chore, right?!
Who’s the big cheese? Everybody wants to know who their boss will be and in your role, ultimately it’ll be the Restaurant Manager who will take care of you, giving you direction, recognition and support. They are supported as well by assistant and shift managers, who are also there to coach, support and motivate the team to deliver the kind of guest experience we aspire to.
What will I do? The first, second and third priorities of your role is to contribute to outstanding guest experiences through ensuring our tableware andcookware remains clean and safe for our guests and fellow team members. Naturally there are many activities and duties that, taken together, ensure we can deliver the guest experience we’ve described. Here’s an example of some of the most important and consistent tasks that you’ll be responsible for:
- Loading, running and unloading the dish machine
- Keeping the dish machine clean and report any functional or mechanical problems immediately
- Monitoring the dish machine water temperature to ensure sanitary wash cycle
- Washing and then storing all our tableware and kitchenware
- Maintaining adequate levels of clean tableware for the dining room and kitchen
- Keeping the dish room clean and organised
- Bagging and hauling dish room trash to dumpster at designed times
- Handling tableware carefully to prevent breakage and loss
- Maintaining adequate levels of dish detergents and cleaning supplies
- Cleaning the food preparation and production areas as required
- Be open and adaptable to taking on tasks and duties that your manager or a colleague asks you to assist with. We’re all in this together to deliver a guest experience that is second to none
- Actively attend and participate in scheduled team meetings and shift briefings, making suggestions and taking on board the ideas of others that lead to continually improving what we do and how we do it
What we’re looking for in our next family
- Proven working experience as a dishwasher
- Knowledge of cleaning chemicals and supplies
- Familiarity with material safety data sheets
- Ability to handle heavy equipment
- A customer first mind-set that sees our guests as the reason for our work, not an interruption to it
- A team player who looks to support others, going out of their way to help someone in need
- A strong belief in personal responsibility and integrity, doing what you say you’ll do, when you say you’ll do it, even if no-one is looking!
- An eye for detail and an attention to cleanliness and safety for our guests and family members
This is not a complete list of all the things you’ll be getting involved in as a key player in the Mylahore team. We must all be open minded and adaptable to ensure we take on board new duties, new ideas and new responsibilities, with always the aim to enhance the guest experience in mind
We are a family. We work together in a manner which promotes equality of opportunity; dignity and due respect for all our employees, our guests and clients and which we proudly describe in our company’s equal opportunities policy.