Director, Solutions Consulting, EMEA London, England
Job description
Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 2,000 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude also believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection,-that will allow employees of all backgrounds to thrive.
About the Team & Role:
Join us, and help to build for our next phase of growth in the Pre-Sales / Solutions Consulting arena, by leading our teams spanning across the EMEA region at Amplitude. We are looking to hire a commercially minded and impactful, yet humble and people driven, Director, Solutions Consulting for the EMEA business. In this role, you will take a hands-on approach in building and scaling your teams and ultimately be responsible for helping us to hire, onboard and manage the next wave of world-class Solution Consultants and SC leaders across EMEA.
Reporting to the Vice President & Global Head of Pre-Sales, you will help us establish and drive success across your region, as we continue to scale our global teams over the next few years. The ideal candidate will already be a highly experienced, proven successful Pre-Sales leader, with a passion for getting things done and who thrives in a very fast-paced environment - and who will relish scaling our business across multiple geos. You will also embrace, embody and lead with our core values ever present: Humility, Ownership and Growth Mindset.
As Director, Solutions Consulting, EMEA, you will:
- Be responsible for the EMEA regional SC strategy for organization structure design, hiring strategy and business objectives within the global strategy set by Global VP.
- Provide 2nd line management and mentorship for a team of Solution Consultants via the EMEA SC Management team across our entire business, including Enterprise and SMB.
- Refine and scale core solution consulting processes such as discovery, technical qualification, custom demonstrations, customer workshops and delivery of proof-of-concepts
- Foster collaboration between Solution Consulting (SC) managers and Sales leaders by providing guidance on sales strategy and common patterns for achieving the technical win.
- Monitor and further develop onboarding and continuing education programs for Solution Consults and SC Managers.
- Partner with product development/product management to document and communicate product feedback and product-related challenges from the field to drive change internally.
- Lead through change of a hyper growth company.
- Partner with sales leadership to develop account/business strategy.
- Partner with sales leadership in support of business selling motions. Activities will include high-level presentations, problem resolution, relationship development, and coordination of resource involvement with the top prospects within the region.
- Coordinate strategic development of resources within the region, including approval of training plans, career development planning, conducting regular reviews, coaching/counselling SC's for their professional growth.
You'll be a great addition to the team if you have:
- 10+ years of experience in the Pre-Sales arena, with a minimum of 3+ years in 2nd line leadership roles, with the essential experience of leading leaders and building and scaling diverse teams in EMEA.
- Industry experience in Big Data, Analytics, Mobile or MarTech space preferred.
- Proven track record with Data-driven execution and measurement of team performance.
- Outstanding experience public speaking and presenting to both technical and executive-level audiences.
- Capability to deliver clear and constructive feedback to those around you to help us all get better as a team.
- Excitement about our team's attitude towards constantly contributing new ideas, collaborating closely, and communicating openly.
- Experience working in a fast-growing environment and understanding of different cultural and working environments.
- Experience in coordinating large scale recruitment programs.
- Understanding of standard approaches to coaching, mentoring and management of individual contributors and managers.
- Ability to motivate and inspire a growing team of leading Pre-sales Solutions Consultants.
- Experience in Value Based Selling or Solution Selling.
- Fluency in English is essential, with any European languages being a bonus.
Who We Are
The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
We care about the well-being of our team: along with health related benefits, we offer flexible time off, a monthly wellness stipend, a generous parental leave, a subscription to Modern Health, and a generous Learning & Development stipend.
