Director of Human Resources
Job description
Magnificent and uniquely inspirational. Cameron House, a 5 star resort nestled on the world-famous bonnie banks of Loch Lomond has reopened following a multi-million pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.
The iconic lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.
Add all the above together, and we have something very special; all that’s missing could be you.
THE ROLE: DIRECTOR OF HUMAN RESOURCES
Join the team at Cameron House as our Director of HR and make a real impact on our culture and employee relations. We're looking for a passionate and experienced HR generalist with a strong track record in coaching and supporting Heads of Department to drive effective people practices and promote engaging learning and development.
As we focus on driving our "We Care" culture and achieving our 74% retention target in 2023, we need a dynamic and inspirational leader who can help us strengthen our Clan through great teamwork and communication. You'll report to the Resort Director, and oversee an established team of 7 in Human Resources and Learning and Development.
Some of the things you will be responsible for:
Organisational structuring to ensure high quality employee and guest experience
Proactive talent acquisition using recruitment tools to deliver a best-in-industry candidate experience
Overseeing and participation in the delivery of our industry leading Clan Welcome (Induction), and departmental onboarding processes
Building leadership capability through coaching and mentoring, supporting senior colleagues to drive the business forward
Lead a programme of high quality targeted on and off job learning and development tools, and on job training.
Overseeing a progressive discipline policy, and executing standards for coaching counselling and corrective actions
Overseeing a fair and transparent grievance policy and supporting industrial relations
Driving a suite of competitive benefits and bonus and incentive schemes
Creation and management of diversity, equality and inclusion initiatives
Supporting occupational health, safety and wellbeing
Directing improved standards of internal communication
Overseeing strategic planning for succession across Executive, Senior Management and supervisory levels
Capture and analysis of exit interview data to improve the talent lifecycle process
Driving the efficient management of annual budgets, including payroll
WHO WE ARE LOOKING FOR
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.
- People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
- Degree/Postgraduate Diploma level qualification in Human Resources Management, CIPD accredited (or equivalent).
- Significant generalist experience in the HR function at a senior level, ideally in the hotel industry
- Experience of leading an HR/Learning and Development team
- Experience working with large diverse teams (Cameron House employs 650 employees)
- Creative and inspirational leadership ability
- Passion for serving people with love
- Significant experience of handling complex ER cases and industrial relations, with strong knowledge of employment law
As our business continues to grow, we're keen to interview candidates with ambition and the capability to work across the wider group in the future. If you're ready for a new challenge and want to be a part of an exciting, vibrant, growing team, apply now to join us as our Director of HR at Cameron House.
WHAT’S IN IT FOR YOU?
At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We offer a generous range of employee benefits and, given what we do and where we are, you’ll have plenty of opportunity to make the most of our own five-star facilities. Here’s what to expect:
- Free meals when on duty, in our team cafes
- Pension scheme
- Life Assurance
- Refer-a-friend scheme
- Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays, rising with long service
- Free Leisure Club Membership.
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
- Supplier and local business discounts
- Free parking
And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
Join The Team
Join Cameron House and you're joining a five-star resort with a long history and an abundance of ambition. The original estate was home to the Smollett family for over 300 years, including the famous 18th Century novelist and poet, Tobias Smollett. Tobias travelled widely, yet the vision of his Scottish home was never lost, "I have seen Lake Garda, Albana, De Visco, Bolsetta and Geneva. Upon my honour, I prefer Loch Lomond to them all." Naturally, we agree with Tobias, wholeheartedly.
Since the estate was sold for development in 1986, Cameron House has grown both in reputation and size. Today, we're all about creating memorable experiences that exceed expectations every time. How do we do this? By providing our particular brand of five-star experience across everything we do - from our accommodation, award-winning spa, and championship golf to our choice of dining options and huge range of resort activities - all against the beautiful backdrop of the Loch Lomond and the Trossachs National Park.
