Job description
Set Solutions, a Trace3 Company is working exclusively with a client looking for a full time (direct hire) IT Director with healthcare industry experience.
The position:
- The Director of IT, Technology Services is responsible for the end-to-end management and support of end user technology equipment and services
- Develop and implement IT strategies and initiatives to support the organization's goals and objectives.
- Manage and oversee the IT department, including staff supervision, resource allocation, and budgeting.
- Negotiate contracts with vendors and service providers to ensure cost-effective solutions.
- Provide leadership and guidance in the selection, implementation, and maintenance of technology systems.
- Leveraging ITSM policies to ensure the consistent design of appropriate services, service management information systems, architectures, technology, processes, information and metrics to meet current and evolving business outcomes and requirements.
- Collaborate with other departments to identify technology needs and develop solutions to improve efficiency and productivity.
- Stay up-to-date with industry trends and advancements in technology to recommend innovative solutions.
Requirements:
- Bachelor's degree and six years management experience. Advanced degree in related field a plus.
- Minimum 10+ years experience in IT Operations Management and Service Delivery, Project Management, Service Level Management, Vendor Management.
- Experience in managing support in a 24x7, multi-site environment.
- Must have sound knowledge of the health care environment and applications.
- Exceptional customer service and communication skills.
- Experience in managing a large fleet (> 5000) of end-user technology components (e.g. laptops/desktops, telephones) in a multi-site, geographically dispersed, environment.
- Experience with Nortel telephony equipment a plus.
- Experience with VMWare, Citrix, Cisco and Microsoft technologies highly desired.
- Clear understanding of ITIL Operations Methods required; ITIL Foundations Certification preferred.
- Strong supervision and management skills.
- Ability to address policies, principles, and operational issues in both overview and detailed levels.
- Innovative team building skills.
- Ability to develop financial models.
Job Type: Full-time
Pay: $150,000.00 - $190,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Compensation package:
- Bonus pay
- Yearly pay
Experience level:
- 10 years
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Fort Worth, TX 76102: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
- Bachelor's (Required)
Experience:
- Management: 5 years (Required)
- Healthcare: 3 years (Required)
Work Location: In person