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Director, Digital Accelerator

This role preferably be based in London, we will also consider applicants from the US

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

To deliver on our ambitions we have created a Digital Accelerator team, bringing together experts who have the overarching ambitions to develop data, design and digital capabilities, mindset and experiences across GSK. The Director, Digital Accelerator role offers specialism in digital design capabilities in service of our priority business problems that require creative problem solving and solutions at pace with human-centric design principles at the heart. The role holder sites alongside other digital leaders with specialism spanning early talent, employee experience, digital literacy and digital mastery to partner and deliver impact to GSK’s digital ambtions

As Director, Design Accelerator, you will be responsible for building and evolving integrated design as both a discipline and a capability on a global scale to help GSK get ahead of disease by helping our employees. You will partner with the Digital Accelerator leads to build this new team and test the value of bringing design thinking to our most important problems - which if successful will become a core capability at GSK.

You are…

• Naturally engaging people at a deep level whether observing or interviewing colleagues, patients, partners or customers, working with fellow team members to channel the inner creative
• A visual and verbal storyteller, delivering insights about people and behaviour in a way that generates empathy, emotion, and engagement from the business/function and design team
• Comfortable with ambiguity in a fluid organisation
• Experienced in using design to solve big problems
• Ready to collaborate on products and services that change the way we work
• Passionate about creating experiences that fuse physical and digital through research, analytics, design and delivery

Your responsibilities:

• Own the craft and capability output across key projects, ensuring each project deliverable is of the highest quality resulting in tangible impact
• Provide directional oversight of individual project team's work and assume overall accountability for it
• Lead strategy and design activities including workshops, stakeholder interviews, creative brainstorms, visioning, and KPI development
• Deliver Design thnking to GSK as part of building our Digital Capability enterprise-wide programme
• Provide direct uplift interventions in areas of prioritised need inlcuding Global Function teams to upskill with digital mindset and design ways of working

CLOSING DATE for Applications: 14th February 2023

Please take a copy of the Job Description, as this will not be available post closure of the advert.

During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.

• LI-GSK

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Significant experience of design experience with evidence of:
  
  • Service & Interaction Design across varied users, business problems, and devices
  • Planning, designing, facilitating, and synthesizing workshops£
  • Driving and applying user-centered design processes
  • Creating experience maps, user journeys and service blueprints, interaction models, flows, and wireframes
  • Rapid prototyping methods, ranging from paper sketching to digital prototypes
  • Requirements gathering and communication between all design teams, workstreams and clients
• Bachelor's degree or equivalent work experience

Preferred Qualifications:

• Experience leading a design team, or experience as a senior member in a highly functioning design team
• Ability to attract and retain design talent
• Strong stakeholder management in complex organisations
• Knowledge of and experience with applying user-centered design processes
• Understanding of areas of specialisation within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design
• Ability to create informative and actionable experience maps, user journeys and service blueprints, interaction models, flows, and wireframes
• Familiarity with rapid prototyping methods, ranging from paper sketching to digital prototypes

GSK’s portfolio spans three product areas: vaccines, specialty and general medicines and our focus is to deliver better and faster for patients globally. Our unrivalled vaccine portfolio targets infectious diseases at every stage of life, helping to reduce the burden of disease for hundreds of millions of people. GSK has exceptional capabilities in vaccine science and technologies, including adjuvant/protein and mRNA. In specialty medicines, we are at the forefront of HIV prevention and treatment, and we are building our presence in key therapeutic areas such as oncology and immuno-inflammation. General medicines include our inhaled medicines for asthma and COPD, antibiotics and medicines for skin diseases.

By 2031, we aim to deliver more than £33 billion in annual sales – a step-change in performance and growth which will significantly increase the positive impact we can have on the health of billions of patients around the world. And we’re confident in our future. Our pipeline of 21 vaccines and 43 medicines includes many with potential to be first or best-in-class opportunities for patients

Find out more:

Annual Report 2021

Product Pipeline

Why GSK?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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