Direct Sales Executive Coventry, England
Job description
We deliver your parcels in the UK and to 160 Countries Worldwide.
Position: Direct Sales Executive
Contract Type: Permanent (Full-Time)
Location: Ryton, Coventry – Hybrid Working
Salary: Starting at £28,000 base plus quarterly bonus
Why choose DHL Parcel?
As well as competitive pay rates, once you have completed your probation you will be entitled to an award-winning range of benefits to improve your wellbeing both at work and at home, including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more:
- Physical Health – A free confidential 24/7 GP Service, Gym discounts, Cycle to work scheme
- Financial Health – Enhanced Pension scheme, affordable loans, free mortgage advice and hundreds of retail/lifestyle discounts
- Emotional Health – A free mental health app, 24/7 employee support service for you and your family with access to free counselling
- Social Health – Volunteering, mentoring and fund-raising opportunities
About the role.
Due to continued business growth, we are increasing the size of our Direct Sales team and looking to add an additional 4 members to the team. The position will be based at our head office in Ryton-on-Dunsmore with a flexible hybrid working approach (a mix of office base and remote working).
As the Direct Sale Executive, you will be responsible for a portfolio of customers providing general account management expertise, holding review meetings, monitoring service performance and ensuring the customers is satisfied and contractual requirements are met. The other half of the role is to successful win new business and achieve your monthly New Business target. This will be achieved through the generating leads for new business opportunities within the SME business sector, validating the leads to ensure time invested only on credible and true leads resulting in business wins.
To be successful in this role, you will need to have some experienced gained within a core sales environment and naturally find motivation in achieving sales targets. The ability to communicate, engage and to interpret the needs of the customer will be extremely beneficial, particularly when assessing the validity of a potential lead and if it is worth investing time and resource in pursuing and winning the business.
Key accountabilities and responsibilities will include the following:
- Market mapping activities to identify potential new business opportunities, who the decision makers are and what the requirements will be enabling efficient and informed decision making ensuring only true leads are pursued.
- Be a product expert, answering customer questions relating to the product specifications and pricing.
- Confidently explain and negotiates our commercial offering.
- Accurately and efficiently collate and record customer information into our CRM tool.
- Consistently onboard new clients through maintaining a pipeline of prospect customers.
- Organise and hold meetings with customers to proactively drive sales.
- Maintain an excellent working knowledge of all DHL products and services sold and keeps current on industry developments
What are the requirements?
- Previous experience gained within a sales position/environment.
- Results-focused, motivated by meeting targets and achieving high performance.
- Excellent communication skills, both verbal and written.
- The ability of working with data provided and utilising this to make informed decisions and to identify potential business leads.
What about career development?
We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL Parcel.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV or covering letter.
We look forward to hearing from you, and hopefully welcoming you into our team.
Our approach to Diversity and Inclusion
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
