Digital Webchat: Sales (No Phone Work) Richmond
Job description
Thank you for your interest in Interact Contact Centres. This is a full time role and office-based. Therefore you should be within a commutable distance to Richmond, TW10 6UW. Please click on Apply for this job on the right hand side and we will give you a call to talk about the opportunities we can offer you. Operational hours: 9 hour shifts between 9am 9pm (Monday Sunday) Role: You will be conversing with customers through a webchat function establishing appropriate services through probing and profiling. Aiming to upsell higher value products & add-ons, you will be selling products such as broadband & fibre, TV and mobiles. If you are looking to gain experience in sales, we are looking for the following: A confident communicator, fluent in English both verbal and written Good PC Literacy and web savvy A typing speed of at least 30 words per minute Experience in working towards and achieving targets Ability to maximise sales through excellent customer service Customer focused and have a genuine desire to provide high quality service Ideally able to demonstrate previous contact centre/ service and/or sales experience desirable but not required. We often train people from different walks of life. We offer: A good hourly wage in addition to an attractive bonus structure Other benefits include holiday pay, pension and childcare voucher scheme, free fruit, coffee and tea Initial in-depth product and skills training and ongoing coaching and support Opportunities to develop and progress your career in a growing company Beautiful open plan offices in Richmond town centre near the river, pubs and green (serviced by the District Line, Overground, Southwest Trains & many buses) To be an Equal Opportunity Employer Interact CC provides the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
